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Navigating A Culture Change to Foster Student Success

A Qualitative Case Study

Bibliographic Data

ID17817537
AuthorsLisa Fant Lawless (Northern Illinois University, corresponding author), Gudrun Nyunt (0000-0002-6338-4270, Northern Illinois University)
Year2026
Pages1-13
Publication date2026-03-26
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueJournal of Student Affairs Research and Practice (JOURNAL)
Journal identifiersISSN: 1949-6605 • E-ISSN: 1949-6591
PublisherTaylor & Francis (PUBLISHER • GB)
DOI10.1080/19496591.2026.2622061
OpenAlexW7140359833
LanguageEN
References cited42

Many higher education institutions strive to increase student persistence and retention. This qualitative instrumental case study explored staff members’ perceptions of a change process toward a culture of student success at a large, public university in the southeast. Data from 17 semi-structured interviews highlighted the important role leaders play in fostering change, the need for leaders to be strategic, to consider organizational contexts, and to value the people and the process.

Culture change · Focus group · Higher education · Qualitative research · Semi-structured interview · Social change · Higher Education Research Studies · International Student and Expatriate Challenges · Teacher Education and Leadership Studies

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Highly citedNo

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