Digital inclusion perception among retired tourists

Bibliographic Data

ID19218485
AuthorsHanlin Xu (0000-0001-7095-6786, Jiaxing University), Danni Wang (0000-0001-5436-6495, City University of Macau, corresponding author), Ze Liu (0000-0002-1635-5573, Beijing University of Technology), Jinglei Gu (0009-0001-1941-5033, Jiaxing University)
Year2026
Pages1-20
Publication date2026-05-11
Open AccessNo
TypeARTICLE
VenueTourism Recreation Research (JOURNAL)
Journal identifiersISSN: 0250-8281 • E-ISSN: 2320-0308
PublisherTaylor & Francis (PUBLISHER • GB)
DOI10.1080/02508281.2026.2652641
OpenAlexW7160820399
LanguageEN
References cited85

Amidst global ageing and rapid technological advancement, digital inclusion of retired tourists is essential for social inclusion. This study examines retired tourists’ perceptions of digital inclusion and its impact on their behaviours, emphasising the mediating role of trust. Based on the Digital Divide Theory, the study employs a mixed-method approach. In the qualitative phase, semi-structured interviews were conducted with 25 retired tourists. The quantitative phase, involving 302 retired tourists, demonstrates that support positively affects trust and behavioural intentions. Trust mediates the relationship between perceptions of digital inclusion and behavioural intentions. This study enriches the theoretical understanding of digital inclusion by highlighting the critical role of support and trust in the adoption of digital technologies by retired tourists. It suggests enhancing digital skills, optimising user experience, and building trust to promote digital inclusion among retired tourists.

Destinations · Digital Inclusion · Inclusion (mineral) · Perception · Recreation · Tourism · Impact of Technology on Adolescents · Recreation, Leisure, Wilderness Management · Technology Use by Older Adults

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Open DOI