Burnout Syndrome and emotional work in military police

A hierarchical dyadic analysis

Bibliographic Data

ID19356174
AuthorsMichelle Engers Taube De Oliveira (0000-0002-7865-953X, UNIVATES), Mary Sandra Carlotto (0000-0003-2336-5224, Universidade de Brasília)
Year2025
Volume42
Publication date2025-01-01
Open AccessYes
TypeARTICLE
VenueEstudos de Psicologia (Campinas) (JOURNAL)
Journal identifiersISSN: 0103-166X • E-ISSN: 1982-0275
PublisherFapUNIFESP (SciELO) (PUBLISHER)
DOI10.1590/1982-0275202542e230092
OpenAlexW4415283285
SciELOS0103-166X2025000103700
LanguageEN
References cited36

Objective To verify whether emotional work (emotional demands, emotional dissonance) affects both the leader and the subordinate (dyad) in the manifestation of the Burnout Syndrome in military police officers. Method Participants were 76 dyads (leader-subordinate) who answered a questionnaire with sociodemographic and work data, the Spanish Burnout Inventory, a subscale of the Work Experience and Assessment Questionnaire and a subscale of the Frankfurt Emotion Work Scale. Analyses were performed using the player-partner interdependence model through path analysis. Results It was found that emotional dissonance predicts Burnout Syndrome in leaders. In subordinates, the prediction of the syndrome was based on the variables emotional dissonance of leaders as well as on the emotional dissonance, and emotional demands. The results show that there is a cross-relationship in the dyad between emotional dissonance and Burnout Syndrome. Conclusion Institutional initiatives are required to avoid the negative consequences of emotional labor

Burnout · Cognitive dissonance · Dyad · Emotional exhaustion · Multilevel model · Path analysis (statistics) · Emotional Intelligence and Performance · Emotional Labor in Professions · Workplace Violence and Bullying

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