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Parent Perspectives From a Neonatal Intensive Care Unit

A Missing Piece of the Culturally Congruent Care Puzzle

Bibliographic Data

ID19462502
AuthorsAdrienne Wiebe (University of Alberta, Edmonton, Alberta, Canada,, corresponding author), Brenda Young (Alberta Health Services, Edmonton, Alberta, Canada)
Year2011
Volume22
Issue1
Pages77-82
Publication date2011-01-01
Open AccessYes
TypeARTICLE
VenueJournal of Transcultural Nursing (JOURNAL)
Journal identifiersISSN: 1043-6596 • E-ISSN: 1552-7832
PublisherSAGE Publications (PUBLISHER • US)
DOI10.1177/1043659609360850
PMID20592061
OpenAlexW2140344894
LanguageEN
Citations received4
References cited3

The majority of existing theoretical models and tools of culturally competent and congruent care have been developed from the health care provider perspective. Recently, the Culturally Congruent Care Puzzle proposed a model in the form of a three-dimensional puzzle with a provider level and a client level that interact to create the outcome level, which is culturally congruent care. However, the constructs that comprise the client, or patient, level, have not yet been clearly articulated. This study explored parent (client/patient) perceptions of culturally congruent care within a tertiary neonatal intensive care unit based on interviews with culturally diverse families with hospitalized infants ( n = 21). The findings identified four primary constructs in the client/patient level: (a) a provider—client relationship of caring and trust, (b) respectful and appropriate communication, (c) culturally responsive and accessible social and spiritual supports, and (d) a welcoming and flexible organizational environment. These four interconnecting pieces are infused with the sociopolitical history and dynamics of culture, ethnicity, immigration, and colonization that clients/patients bring to their experience of health and health care. These elements of the client/patient level also interact with the provider level in various ways

Cultural diversity · Culturally appropriate · Ethnic group · Family medicine · Health care · Immigration · Neonatal intensive care unit · Perception · Psychiatry · Sociology · Cultural Competency in Health Care · Grief, Bereavement, and Mental Health · Medicine · Migration, Health and Trauma · Nursing · Psychology

  • Culturally Sensitive Care in the Neonatal Setting to Infants Born to Parents From the Traveler Community

    Open Access•Irene Beirne, C Bradshaw et al.•Journal of Transcultural Nursing•2020

  • Understanding the Impact of Historical Trauma Due to Colonization on the Health and Well-Being of Indigenous Young Peoples

    Open Access•Reakeeta Louise Smallwood, Cindy Woods et al.•Journal of Transcultural Nursing•2021

  • Intercultural willingness to communicate within health services

    Open Access•Shanna Logan, Zachary Steel et al.•International Journal of…•2016

  • It was all taken away

    Open Access•Aunchalee E L Palmquist, Sarah M Holdren et al.•Social Science & Medicine•2020

  • Culturally Congruent Care

    Open Access•Stephanie Myers Schim, Ardith Z Doorenbos et al.•Journal of Transcultural Nursing•2007

  • The Process of Cultural Competence in the Delivery of Healthcare Services

    Open Access•Josepha Campinha-Bacote•Journal of Transcultural Nursing•2002

  • An Exploration of the Notion and Nature of the Construct of Cultural Safety and Its Applicability to the Australian Health Care Context

    Open Access•Megan‐jane Johnstone, Megan-Jane Johnstone et al.•Journal of Transcultural Nursing•2007

Citations per year0.4
Citation span2016 - 2021 (6)
Highly citedNo

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