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Until death do us part? In‐depth insights into Dutch consumers’ considerations about product lifetimes and lifetime extension

Bibliographic Data

ID19469652
AuthorsRenske van den Berge (0000-0002-4434-103X, Faculty of Industrial Design Engineering Delft University of Technology Delft The Netherlands, corresponding author), Lise Magnier (0000-0003-4140-0716, Faculty of Industrial Design Engineering Delft University of Technology Delft The Netherlands), Ruth Mugge (0000-0003-4042-6623, Faculty of Industrial Design Engineering Delft University of Technology Delft The Netherlands)
Year2023
Volume27
Issue3
Pages908-922
Publication date2023-06-01
Open AccessYes
TypeARTICLE
VenueJournal of Industrial Ecology (JOURNAL)
Journal identifiersISSN: 1088-1980 • E-ISSN: 1530-9290
PublisherSpringer Science and Business Media LLC (PUBLISHER)
DOI10.1111/jiec.13372
OpenAlexW4313647285
LanguageEN
Citations received5
References cited58

Long‐lasting electronic products contribute to a sustainable society; however, both expected and actual lifetimes are in decline. This research provides in‐depth insights into consumers’ considerations about product lifetimes, barriers to extending lifetimes, and responses to a product lifetime label. Results of interviews ( n = 22) with Dutch consumers suggest a positive view on long‐lasting products. Nevertheless, their products’ value depreciated during their lifetimes. Consumers consider themselves unable to estimate how long products should last, which can be detrimental as low expectations tend to negatively influence actual lifetimes. Also, use intensity and consumers’ care(less) behavior influence the lifetime. To extend product lifetimes, consumers often disregard the option of repairing malfunctioning products. They have limited knowledge and ability, and believe repair provides poor value for money. Lifetime extension can also be hindered by market‐related factors, such as convenient replacement services, new technological developments, and (attractive) deals. We suggest a product lifetime label should contain relevant and reliable information; furthermore, we recommend including (extended) warranty information. When information about repairability is included, potential negative responses should be considered. Finally, raising awareness about the environmental impact of short‐lived products via a label may have a positive effect but requires more research attention

Business · Economics · Political science · Warranty · Computer Science · Environmental Sustainability in Business · Green IT and Sustainability · Sustainable Supply Chain Management · Marketing

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Citation span2022 - 2025 (4)
Highly citedNo

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