Ensuring Quality Information for Patients
Development and preliminary validation of a new instrument to improve the quality of written health care information
Bibliographic Data
| ID | 19505965 |
|---|---|
| Authors | Beki Moult (Great Ormond Street Hospital), Linda S Franck (0000-0003-4291-9181, Great Ormond Street Hospital), Helen Brady (Royal Surrey County Hospital) |
| Year | 2004 |
| Volume | 7 |
| Issue | 2 |
| Pages | 165-175 |
| Publication date | 2004-06-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Health Expectations (JOURNAL) |
| Journal identifiers | ISSN: 1369-6513 • E-ISSN: 1369-7625 |
| Publisher | Wiley (PUBLISHER • GB) |
| DOI | 10.1111/j.1369-7625.2004.00273.x |
| PMID | 15117391 |
| OpenAlex | W2022157578 |
| Language | EN |
| Citations received | 20 |
| References cited | 31 |
Background Despite the recent focus on improving the quality of patient information, there is no rigorous method of assessing quality of written patient information that is applicable to all information types and that prescribes the action that is required following evaluation. Objective The aims of this project were to develop a practical measure of the presentation quality for all types of written health care information and to provide preliminary validity and reliability of the measure in a paediatric setting. Methods The Ensuring Quality Information for Patients (EQIP) tool was developed through a process of item generation, testing for concurrent validity, inter‐rater reliability and utility. Patient information managers and health care professionals tested EQIP in three annual audits of health care leaflets produced by a children's hospital. Results The final tool comprised 20 items. Kendall's τ B rank correlation between EQIP and DISCERN was 0.56 ( P = 0.001). There was strong agreement between intuitive rating and the EQIP score (Kendall's τ B = 0.78, P = 0.009). Internal consistency using Cronbach's α was 0.80. There was good agreement between pairs of raters (mean κ = 0.60; SD = 0.18) with no differences based on types of leaflets. Audits showed significant improvement in the number of leaflets achieving a higher quality EQIP rating over a 3‐year period. Conclusions EQIP demonstrated good preliminary validity, reliability and utility when used by patient information managers and healthcare professionals for a wide variety of written health care information. EQIP uniquely identifies actions to be taken as a result of the quality assessment. Use of EQIP improved the quality of written health care information in a children's hospital. Wider evaluation of EQIP with written information for other populations and settings is recommended
Audit · Business · Cronbach's alpha · Health care · Psychometrics · Clinical Psychology · Computer Science · Health Literacy and Information Accessibility · Health Sciences Research and Education · Medicine · Nursing Diagnosis and Documentation · Accounting
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| Unique citing works | 20 |
|---|---|
| Citations per year | 1.43 |
| Citation span | 2012 - 2026 (15) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 19 |