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A Mixed Methods Evaluation of the Statutory Duty of Candour in Victorian Health Services

Study Protocol

Bibliographic Data

ID19506703
AuthorsReema Harrison (0000-0002-8609-9827, Australian Institute of Health Innovation Macquarie University North Ryde New South Wales Australia, corresponding author), Corey Adams (0000-0001-9263-8658, Australian Institute of Health Innovation Macquarie University North Ryde New South Wales Australia), Nabila Binte Haque (0000-0003-3550-8704, Australian Institute of Health Innovation Macquarie University North Ryde New South Wales Australia), Jennifer Morris (0000-0001-7675-558X, Safer Care Victoria Melbourne Victoria Australia), Liat Watson (Safer Care Victoria Melbourne Victoria Australia), Lea C Watson (0000-0002-1989-2374), Kristiina Siiankoski (Safer Care Victoria Melbourne Victoria Australia), Ashfaq Chauhan (0000-0003-2762-510X, Australian Institute of Health Innovation Macquarie University North Ryde New South Wales Australia), Thrivedi Sesha Sai Danthakani (Australian Institute of Health Innovation Macquarie University North Ryde New South Wales Australia), Sarah Ameen (Australian Institute of Health Innovation Macquarie University North Ryde New South Wales Australia), Peter Hibbert (0000-0001-7865-343X, Australian Institute of Health Innovation Macquarie University North Ryde New South Wales Australia), Elizabeth Manias (0000-0002-3747-0087, School of Nursing and Midwifery Monash University Frankson Victoria Australia), Nicole Youngs (Safer Care Victoria Melbourne Victoria Australia), Lanii Birks (Safer Care Victoria Melbourne Victoria Australia), Ramesh Walpola (0000-0001-6739-0558, Australian Institute of Health Innovation Macquarie University North Ryde New South Wales Australia), Sarah Fischer (0000-0002-9980-4433, Safer Care Victoria Melbourne Victoria Australia), Jeffrey Braithwaite (0000-0003-0296-4957, Australian Institute of Health Innovation Macquarie University North Ryde New South Wales Australia)
Year2025
Volume28
Issue1
Pagese70180-e70180
Publication date2025-02-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueHealth Expectations (JOURNAL)
Journal identifiersISSN: 1369-6513 • E-ISSN: 1369-7625
PublisherWiley (PUBLISHER • GB)
DOI10.1111/hex.70180
PMID39936574
OpenAlexW4407410849
LanguageEN
Citations received1
References cited9

BACKGROUND: A statutory duty of candour (SDC) was introduced in 2022 in the Australian state of Victoria to increase openness and honesty with patients and families about healthcare adverse events. SDC requires each healthcare service entity by law to provide the patient or their family or carer who experiences an adverse event with; a written account of the facts, an apology, a description of the health service's response to the event, and the steps being taken to prevent reoccurrence. This research aims to evaluate the impacts of SDC in the 2 years since its implementation. DESIGN: A mixed-methods sequential design will be employed, comprising a document literature review, document analysis, survey and interview data from patients, families and health service staff between 2024 and 2026. DISCUSSION: By conducting an evaluation of the impacts of SDC within 2 years of its implementation in Victorian health settings, this research will provide the first independent evidence of how the SDC is being used and affecting healthcare experiences. This research will use evaluation criteria from the UK's Duty of Candour review to gather data that can be compared with UK findings and the disclosure experiences of patients in New South Wales, Australia. Our findings will provide a vital contribution to the sparse evidence base about the SDC and its application in healthcare settings internationally. PATIENT OR PUBLIC CONTRIBUTION: Three members of the public (JM, LW and KS) were involved in the design of the research proposal, reviewing and contributing to the ethics protocol, the protocol paper as authors and the protocol for the systematic review that has been developed as a basis for this research. These collaborators will contribute to be involved in all aspects of the research as part of the project team

Alternative medicine · Business · Duty · Health care · Honesty · Openness to experience · Political science · Public relations · Statutory law · Healthcare Decision-Making and Restraints · Law · Medicine · Nursing · Patient Dignity and Privacy · Patient-Provider Communication in Healthcare · Psychology · Social Psychology

  • Patient and Family Perspectives on Statutory Duty of Candour Following Serious Adverse Patient Safety Events

    Open Access•Corey Adams, Lorelle Bowditch et al.•Health Expectations•2026

  • Using the framework method for the analysis of qualitative data in multi-disciplinary health research

    Open Access•Nicola Gale, Nicola K Gale et al.•BMC Medical Research Methodology•2013

  • The views and experiences of patients and health‐care professionals on the disclosure of adverse events

    Open Access•Raabia Sattar, Judith Johnson et al.•Health Expectations•2020

  • Frameworks to assess health systems governance

    Open Access•Thidar Pyone, Helen Smith et al.•Health Policy and Planning•2017

Unique citing works1
Citations per year1
Citation span2026 - 2026 (1)
Citation velocitycurrent
Highly citedNo

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Open DOIOpen Access
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