Ashfaq Chauhan
Biographic Data
| ID | 6900505 |
|---|---|
| NAME | Ashfaq Chauhan |
| GIVEN NAMES | Ashfaq |
| FAMILY NAME | Chauhan |
| SIGNATURE | CHAUHAN A |
| AFFILIATIONS | Macquarie University |
| ORCID | 0000-0003-2762-510X |
| VERIFIED | Yes |
| TOTAL WORKS | 17 |
| TOTAL CITATIONS | 0 |
| AUTHOR COUNT | 17 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2019 |
| LATEST PUBLICATION YEAR | 2026 |
| H-INDEX | 0 |
Patient and Family Perspectives on Statutory Duty of Candour Following Serious Adverse Patient Safety Events
Care My Way
BACKGROUND: For many individuals, living with cancer means having a chronic and complex health condition that requires well-coordinated care between primary and specialist settings. Continuity of care is often compromised by lack of shared information between providers about a person's circumstances, communication support needs, health information or cultural requirements. This project aimed to use co-design with people from culturally and lingui…
A Mixed Methods Evaluation of the Statutory Duty of Candour in Victorian Health Services
BACKGROUND: A statutory duty of candour (SDC) was introduced in 2022 in the Australian state of Victoria to increase openness and honesty with patients and families about healthcare adverse events. SDC requires each healthcare service entity by law to provide the patient or their family or carer who experiences an adverse event with; a written account of the facts, an apology, a description of the health service's response to the event, and the s…
Advance Care Planning in Multicultural Communities
INTRODUCTION: Advance care planning (ACP) provides a person-centric approach for discussing future care wishes that is responsive to individual preferences and needs. People from culturally and linguistically diverse (CALD) backgrounds have substantially lower opportunities for engagement in ACP, contributing to less person-centred care, particularly towards the end of life. This study aimed to identify and describe the currently available resour…
Outpatient Virtual Care Among People Living With and Beyond Cancer From Culturally and Linguistically Diverse Backgrounds in Australia
BACKGROUND: Virtual care is increasingly being used to deliver outpatient cancer services, yet people from culturally and linguistically diverse (CALD) backgrounds can experience inequities in accessing these services. A range of complex and context-specific factors impact the effectiveness of virtual care and equity in its use and outcomes. This study draws on the methodological principles of realist evaluation to provide contextual understandin…
Patient Safety Events Among People from Ethnic Minority Backgrounds
Patient safety events in cancer care occur frequently among patients from ethnic minority backgrounds. Unsafe cancer care for this population is associated with inadequate use of interpreters, lack of shared understanding and expectations of care processes linked to cultural and linguistic barriers. Approaches to enhance engagement are required
Employing cofacilitation to balance power and priorities during health service codesign
Applications of co-design and related participatory approaches endeavour to democratise the process and product of health service research and improvement efforts. As a group of methods that are ground in a user-centric, participatory approach, co-design is valued for supporting people with lived experiences of a health condition or service to have their voices heard and acted upon via their contributions to co-design activitiesThis article is pr…
Creating safer cancer care with ethnic minority patients
INTRODUCTION: Effective consumer engagement practices can enhance patient safety. This is important for consumers from ethnic minority backgrounds who are exposed to increased risk of patient safety events. Using the Systems Engineering Initiative for Patient Safety model, this study explored staff experiences of creating opportunities for engagement with consumers from ethnic minority backgrounds to contribute to their cancer care safety. METHOD…
Approaches for enhancing patient-reported experience measurement with ethnically diverse communities
The findings provide a basis for a maturity model that may guide change to increase participation of ethnically diverse communities in PREMs. In the short-medium term, health systems and services must be able to recognise and respond to cultural and linguistic diversity in the population when applying existing PREMs. In the longer-term, by working in collaboration with ethnically diverse communities, systems and services may co-create adapted or …
The role of community leaders and other information intermediaries during the Covid-19 pandemic
Community and religious leaders and other natural leaders from culturally and linguistically diverse (CaLD) backgrounds have been postulated as a gateway into communities. They act as information intermediaries that enable public health messages to reach individuals. However, there are currently limitations regarding our understanding of these information intermediaries’ regarding their capacity, role, and reach. In-depth interviews were undertak…
Assessing the environment for engagement in health services
INTRODUCTION: Although it is widely accepted that the physical environment can impact health quality and care outcomes, its impact on consumer engagement with health services has not been examined. Currently, no tools exist that assess the opportunities for consumer engagement offered within the physical environment. We aimed to develop and validate an environmental audit tool to assist health services and researchers to assess the extent to whic…
Speaking Covid-19
Alliances must be set up that can be activated in the future to reduce issues around resource development, translation, and dissemination of messages to minimise gaps in the response. Financial assistance must be provided in a timely way to community organisations to support the development and dissemination of culturally appropriate communication materials
How do health services engage culturally and linguistically diverse consumers? An analysis of consumer engagement frameworks in Australia
BACKGROUND: Engagement frameworks provide the conceptual structure for consumer engagement in healthcare decision making, but the level to which these frameworks support culturally and linguistically diverse (CALD) consumer engagement is not known. OBJECTIVE: This study aimed to investigate how consumer engagement is conceptualised and operationalized and to determine the implications of current consumer engagement frameworks for engagement with …
Do patient engagement interventions work for all patients? A systematic review and realist synthesis of interventions to enhance patient safety
Beyond translation
BACKGROUND: In the context of an effective consumer engagement framework, there is potential for health-care delivery to be safer. Consumers from culturally and linguistically diverse (CALD) backgrounds may experience several barriers when trying to engage about their health care, and they are not acknowledged sufficiently in contemporary strategies to facilitate patient engagement. METHODS: Four focus group discussions were facilitated by biling…
What qualities are required for globally-relevant health service managers? An exploratory analysis of health systems internationally
BACKGROUND: Globally, health service leaders and managers have a critical role in strengthening health systems. Competency frameworks for health service managers are usually designed to describe expectations of good performance of a health manager within a country-specific health sector context. However, a growing number of health service management roles operate beyond a country-specific level, with managers requiring a global perspective and th…
What is the role of cultural competence in ethnic minority consumer engagement? An analysis in community healthcare
Our findings indicate that cultural competence and effective consumer engagement are closely linked in ethnic minority populations. Embedding cultural competence as a health system, service and professional capability is therefore critical to ensure equitable healthcare quality for consumers from all ethnic backgrounds
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What qualities are required for globally-relevant health service managers? An exploratory analysis of health systems internationally
BACKGROUND: Globally, health service leaders and managers have a critical role in strengthening health systems. Competency frameworks for health service managers are usually designed to describe expectations of good performance of a health manager within a country-specific health sector context. However, a growing number of health service management roles operate beyond a country-specific level, with managers requiring a global perspective and th…
What is the role of cultural competence in ethnic minority consumer engagement? An analysis in community healthcare
Our findings indicate that cultural competence and effective consumer engagement are closely linked in ethnic minority populations. Embedding cultural competence as a health system, service and professional capability is therefore critical to ensure equitable healthcare quality for consumers from all ethnic backgrounds
Beyond translation
BACKGROUND: In the context of an effective consumer engagement framework, there is potential for health-care delivery to be safer. Consumers from culturally and linguistically diverse (CALD) backgrounds may experience several barriers when trying to engage about their health care, and they are not acknowledged sufficiently in contemporary strategies to facilitate patient engagement. METHODS: Four focus group discussions were facilitated by biling…
How do health services engage culturally and linguistically diverse consumers? An analysis of consumer engagement frameworks in Australia
BACKGROUND: Engagement frameworks provide the conceptual structure for consumer engagement in healthcare decision making, but the level to which these frameworks support culturally and linguistically diverse (CALD) consumer engagement is not known. OBJECTIVE: This study aimed to investigate how consumer engagement is conceptualised and operationalized and to determine the implications of current consumer engagement frameworks for engagement with …
Do patient engagement interventions work for all patients? A systematic review and realist synthesis of interventions to enhance patient safety
The role of community leaders and other information intermediaries during the Covid-19 pandemic
Community and religious leaders and other natural leaders from culturally and linguistically diverse (CaLD) backgrounds have been postulated as a gateway into communities. They act as information intermediaries that enable public health messages to reach individuals. However, there are currently limitations regarding our understanding of these information intermediaries’ regarding their capacity, role, and reach. In-depth interviews were undertak…
Assessing the environment for engagement in health services
INTRODUCTION: Although it is widely accepted that the physical environment can impact health quality and care outcomes, its impact on consumer engagement with health services has not been examined. Currently, no tools exist that assess the opportunities for consumer engagement offered within the physical environment. We aimed to develop and validate an environmental audit tool to assist health services and researchers to assess the extent to whic…
Speaking Covid-19
Alliances must be set up that can be activated in the future to reduce issues around resource development, translation, and dissemination of messages to minimise gaps in the response. Financial assistance must be provided in a timely way to community organisations to support the development and dissemination of culturally appropriate communication materials
Employing cofacilitation to balance power and priorities during health service codesign
Applications of co-design and related participatory approaches endeavour to democratise the process and product of health service research and improvement efforts. As a group of methods that are ground in a user-centric, participatory approach, co-design is valued for supporting people with lived experiences of a health condition or service to have their voices heard and acted upon via their contributions to co-design activitiesThis article is pr…
Creating safer cancer care with ethnic minority patients
INTRODUCTION: Effective consumer engagement practices can enhance patient safety. This is important for consumers from ethnic minority backgrounds who are exposed to increased risk of patient safety events. Using the Systems Engineering Initiative for Patient Safety model, this study explored staff experiences of creating opportunities for engagement with consumers from ethnic minority backgrounds to contribute to their cancer care safety. METHOD…
Approaches for enhancing patient-reported experience measurement with ethnically diverse communities
The findings provide a basis for a maturity model that may guide change to increase participation of ethnically diverse communities in PREMs. In the short-medium term, health systems and services must be able to recognise and respond to cultural and linguistic diversity in the population when applying existing PREMs. In the longer-term, by working in collaboration with ethnically diverse communities, systems and services may co-create adapted or …
A Mixed Methods Evaluation of the Statutory Duty of Candour in Victorian Health Services
BACKGROUND: A statutory duty of candour (SDC) was introduced in 2022 in the Australian state of Victoria to increase openness and honesty with patients and families about healthcare adverse events. SDC requires each healthcare service entity by law to provide the patient or their family or carer who experiences an adverse event with; a written account of the facts, an apology, a description of the health service's response to the event, and the s…
Advance Care Planning in Multicultural Communities
INTRODUCTION: Advance care planning (ACP) provides a person-centric approach for discussing future care wishes that is responsive to individual preferences and needs. People from culturally and linguistically diverse (CALD) backgrounds have substantially lower opportunities for engagement in ACP, contributing to less person-centred care, particularly towards the end of life. This study aimed to identify and describe the currently available resour…
Outpatient Virtual Care Among People Living With and Beyond Cancer From Culturally and Linguistically Diverse Backgrounds in Australia
BACKGROUND: Virtual care is increasingly being used to deliver outpatient cancer services, yet people from culturally and linguistically diverse (CALD) backgrounds can experience inequities in accessing these services. A range of complex and context-specific factors impact the effectiveness of virtual care and equity in its use and outcomes. This study draws on the methodological principles of realist evaluation to provide contextual understandin…
Patient Safety Events Among People from Ethnic Minority Backgrounds
Patient safety events in cancer care occur frequently among patients from ethnic minority backgrounds. Unsafe cancer care for this population is associated with inadequate use of interpreters, lack of shared understanding and expectations of care processes linked to cultural and linguistic barriers. Approaches to enhance engagement are required
Patient and Family Perspectives on Statutory Duty of Candour Following Serious Adverse Patient Safety Events
Care My Way
BACKGROUND: For many individuals, living with cancer means having a chronic and complex health condition that requires well-coordinated care between primary and specialist settings. Continuity of care is often compromised by lack of shared information between providers about a person's circumstances, communication support needs, health information or cultural requirements. This project aimed to use co-design with people from culturally and lingui…
Health care (10 works) · Medicine (10 works) · Political science (10 works) · Public relations (10 works) · Nursing (9 works) · Business (8 works) · Psychology (8 works) · Sociology (7 works) · Cultural Competency in Health Care (5 works) · Marketing (5 works)