(Un)organizing equal collaboration between users and professionals
On management of patient education in Norway
Bibliographic Data
| ID | 19509140 |
|---|---|
| Authors | Roar Stokken (0000-0003-4725-0114, Volda University College, corresponding author) |
| Year | 2013 |
| Volume | 16 |
| Issue | 1 |
| Pages | 32-42 |
| Publication date | 2013-03-01 |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Health Expectations (JOURNAL) |
| Journal identifiers | ISSN: 1369-6513 • E-ISSN: 1369-7625 |
| Publisher | Wiley (PUBLISHER • GB) |
| DOI | 10.1111/j.1369-7625.2011.00693.x |
| PMID | 21624027 |
| OpenAlex | W2160753238 |
| Language | EN |
| References cited | 18 |
Background This is an article about how patient education is managed in Norway, but it also addresses a matter of broader relevance that of how an organization imbued with a request for rational choices is able to take on board a contradictory ideology. In Norway, patient education under the auspice of hospitals is to be conducted as an equal collaboration between users and professionals, posing challenges to the ethos of rationally justified choices within the hospital sector. This calls for an exploration of how the organization copes with the contradictory demands. Methods A theoretical approach on the basis of theories from Scandinavian institutional theory and science and technology studies, informed by documents, interviews and experiences from national, regional and local levels in Norway. Discussion The field of patient education is divided into three decoupled domains: one at management level, one at the practical level, and in the middle a domain that acts as an interface between management and practice. This interface mediates the relationship between ideas and practice, without making overt the fact that ideas might not be possible to put into practice and that practice might not reflect ideas. Conclusions The decoupling of practice and management allows patient education as equal collaboration between users and professionals to thrive as an idea, not subjugated by practical challenges. Thus, it can exist as a guiding star that both management and practitioners can attune to, but this situation might now be threatened by the demand for quality assurance in the field
Ethos · Ideology · Knowledge management · Medical education · Political science · Public relations · Sociology · Computer Science · Information Systems Theories and Implementation · Management and Organizational Studies · Medicine · Mental Health and Patient Involvement · Nursing · Psychology
Actual Minds, Possible Worlds
Communities of Practice
Ideas and Actions
Ideas and actions
The Tyranny of Principles
The theory of communicative action
Sorting Things Out
Patient participation in collective healthcare decision making
Making sense of patient expertise
Institutional Ecology, `Translations' and Boundary Objects
Stabilizing the Boundary between US Politics and Science
Social Work, New Public Management and the Language of 'Service User
Experiential Knowledge
Boundary Organizations in Environmental Policy and Science
The Body Multiple
| Highly cited | No |
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