Mobile augmented communication for remote collaboration in a physical work context

Bibliographic Data

ID19513670
AuthorsJana Pejoska-Laajola, Jana Pejoska (0000-0002-7204-450X, Aalto University), Sanna Reponen, Marjo Virnes (0000-0002-9656-6599, Aalto University), Teemu Leinonen (0000-0001-6791-776X, Aalto University)
Year2017
Volume33
Issue6
Publication date2017-11-29
Open AccessYes
TypeARTICLE
VenueAustralasian Journal of Educational Technology (JOURNAL)
Journal identifiersISSN: 1449-3098 • E-ISSN: 1449-5554
PublisherAustralasian Society for Computers in Learning in Tertiary Education (PUBLISHER • NZ)
DOI10.14742/ajet.3622
OpenAlexW2768844062
LanguageEN
Citations received1
References cited7

Informal learning in a physical work context requires communication and collaboration that build on a common ground and an active awareness of a situation. We explored whether mobile video conversations augmented with on-screen drawing features were beneficial for improving communication and remote collaboration practices in the construction and facility maintenance services sectors. We used field studies in actual work contexts to map how participants solve physical tasks with remote help powered by augmented video calls, and examined how the drawing feature was used in these contexts. The research data were collected from interviews and job shadowing. The results suggest that augmented video calls enhance remote collaboration by allowing workers to point at task objects and locations, thus potentially improving informal workplace learning

Augmented reality · Human–computer interaction · Informal learning · Mobile device · Multimedia · Pedagogy · World Wide Web · Augmented Reality Applications · Computer Science · Engineering · Psychology · Usability and User Interface Design · Virtual Reality Applications and Impacts

Tools

Open DOIOpen Access