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Contemporary Approaches Studying Customer Experience in Tourism Research

Bibliographic Data

ID19903812
EditorsDhouha Jaziri (0000-0002-2907-0833, University of Sousse, Tunisia), Raouf Ahmad Rather (0000-0002-9242-1165, Independent Scientific Researcher, Jammu and Kashmir, India)
Year2022
Publication date2022-08-08
Open AccessNo
TypeBOOK
VenueContemporary Approaches Studying Customer Experience in Tourism Research (SOURCE_BOOK)
PublisherEmerald Publishing Limited (PUBLISHER • GB)
DOI10.1108/9781801176323
OpenAlexW4288032830
Open LibraryOL39279038M
ISBN9781801176323
LanguageEN
Citations received3
References cited2

Contemporary Approaches Studying Customer Experience in Tourism Research develops approaches and related methods to understand, analyze, and evaluate the tourist consumption experience under its different forms and stages before, during and after

Archaeology · Business · Geography · Regional science · Tourism · Customer Service Quality and Loyalty · Digital Marketing and Social Media · Marketing · Service and Product Innovation

  • Impact of firm/customer innovativeness and identification on customer value co-creation, happiness and satisfaction

    Open Access•Zohra Ghali, Raouf Ahmad Rather et al.•Technology in Society•2024

  • The formation of tourists' behavioral intention in City Walk in Malaysia through the embodiment perspective

    Open Access•Zhenbin Wang, Zhang Hui et al.•Acta Psychologica•2025

  • Demystifying destination attachment, self-congruity and revisiting intention in dark tourism destinations through the gender-based lens

    Ibrahim Cifci, Raouf Ahmad Rather et al.•Tourism Recreation Research•2024

  • Understanding Customer Experience Throughout the Customer Journey

    Open Access•Katherine N Lemon, Peter C Verhoef•Journal of Marketing•2016

Unique citing works3
Citations per year1,5
Citation span2024 - 2025 (2)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 2

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