Use and Impact of Online Travel Reviews
Bibliographic Data
| ID | 20060226 |
|---|---|
| Authors | Ulrike Gretzel (0000-0001-8416-1829, Mitchell Institute), Kyung Hyan Yoo (Mitchell Institute) |
| Year | 2008 |
| Pages | 35-46 |
| Publication date | 2008-02-15 |
| Peer Reviewed | Yes |
| Open Access | No |
| Type | CHAPTER |
| Publisher | Springer Vienna (PUBLISHER) |
| DOI | 10.1007/978-3-211-77280-5_4 |
| OpenAlex | W1514456410 |
| ISBN | 9783211772805 |
| Language | EN |
| Citations received | 114 |
| References cited | 28 |
Accommodation · Advertising · Business · Geography · Perception · Realm · Transport engineering · Travel behavior · Computer Science · Digital Marketing and Social Media · Diverse Aspects of Tourism Research · Engineering · Psychology · Sharing Economy and Platforms · Marketing
The image of Barcelona in Online Travel Reviews during 2017 Catalan independence process
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Influence of Star Rating and Ownership Structure on Brand Image of Mainland China Hotels
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Positive and Negative Word of Mouth about Restaurants
An Investigation of Gen-Y's Online Hotel Information Search
Cruising in Asia
Query Titles in Travel Forums
Tourist Valorisation of Urban Poverty
Giving offense and making amends
Adaptability in online consumer reviews
A hotel that is not bad isn’t good. The effects of valence framing and expectation in online reviews on text, reviewer and product appreciation
Ecotourism experiences reported online
Understanding the importance that consumers attach to social media sharing (ISMS)
Effects of the Booking.com rating system
Dimensions of lodging guest satisfaction among guests with mobility challenges
Effects of the Booking.com scoring system
Strategic and tactical price decisions in hotel revenue management
Foodstagramming in the travel encounter
Evaluation nudge
The importance of security for hostel price premiums
Reconciling unsatisfying tourism experiences
The role of Instagram in the Unesco's creative city of gastronomy
The power of expert identity
Testing loss aversion and diminishing sensitivity in review sentiment
The becoming of user-generated reviews
Market accessibility and hotel prices in the Caribbean
Understanding the influence of user-generated content on tourist loyalty behavior in a cultural World Heritage Site
Reaching for the star ratings
A literature review of smart technology domains with implications for research on smart rural communities
Travelers’ use of social media
Mutual surveillance on Airbnb
Destination eWOM
The Superhost. Biopolitics, home and community in the Airbnb dream-world of global hospitality
What do we know about social media in tourism? A review
Assessing Airbnb as a disruptive innovation relative to hotels
The Skeptic Response of Consumer on Social Media towards Brands
Capítulo 8. La construcción de la imagen del destino en Internet
Unveiling the Travellers’ Mind
Online content analysis between bike related attributes and review content in case of Budapest
Analisis pembentukan ekspektasi wisata lewat fitur pendukung pencarian informasi di Instagram
Motivations for sharing negative experiences through online review sites among different generations
Brand personality positioning of world heritage sites
Confiança Dos Consumidores Do Turismo Online No Comércio Social
Exploring the Potential Synergy Between Disruptive Technology and Historical/Cultural Heritage in Thailand's Tourism Industry for Achieving Sustainable Development in the Future
Temporal variability of emotions in social media posts
The impact of short-form videos on tourist travel intention toward cities
Welcome to the destination! Social media influencers as cogent determinant of travel decision
Service quality and repurchase intentions in the airline industry
Exploring environmental concerns on digital platforms through big data
Navigating organic influence
Not just food
Evolución de las valoraciones de los hoteles españoles de costa (2011‐2014) en Booking.com
Leisure Mobility of Chinese Millennials
‘I expected … something’
Bridging or fostering social distance? An analysis of penal spectator comments on Canadian penal history museums
Understanding food experience in sharing-economy platforms
Understanding the heritage experience
The roles of social media in tourists’ choices of travel components
The transmedia tourist
Adaptive Travel Behaviors During Crisis Waves
Understanding relationship quality in hospitality services
Analyzing key influences of tourists’ acceptance of online reviews in travel decisions
What Can We Learn from Online Reviews? Examining the Reviews of Los Angeles Metro Rail Stations
Understanding tourists’ experiences at war heritage sites in Ho Chi Minh city, Vietnam
From reviews to reality
Google Reviews of Tourist Attractions in Langa and Gugulethu, Cape Town
Phenomenology of Embodied Detouring
Strategic Perspectives in Destination Marketing
Information and Communication Technologies in Tourism 2014
Destination London
Urban experiential tourism marketing
Information sources and tourism heritage
International anime tourists’ experiences
State-of-the-art social customer relationship management
User-generated content-driven smart tourism
Analyses of Visitors’ Experiences in a Natural World Heritage Site Based on TripAdvisor Reviews
The technology acceptance model revisited
Online travel reviews as persuasive communication
Role of social media in online travel information search
Adapting to the Internet
Vacationers and eWOM
Examining the structural relationships of electronic word of mouth, destination image, tourist attitude toward destination and travel intention
E-WOM and Accommodation
The influence of social media in creating expectations. An empirical study for a tourist destination
Motivations for sharing tourism experiences through social media
The Role of Smartphones in Mediating the Touristic Experience
The impact of electronic word of mouth on a tourism destination choice
The impact of online reviews on hotel booking intentions and perception of trust
The influence of user-generated content on traveler behavior
Why do travelers trust TripAdvisor? Antecedents of trust towards consumer-generated media and its influence on recommendation adoption and word of mouth
Influence of personality on travel-related consumer-generated media creation
Intelligent systems in tourism
Social media for outbound leisure travel
The effect of social networks on the development of gastronomy – the way forward to the development of gastronomy tourism in Serbia
Sharing health risk messages on social media
Conceptualizing the Travel Decision-Making Hierarchy
The Digitization of Word of Mouth
Destination recommendation systems
Word-of-Mouth Processes within a Services Purchase Decision Context
Gender differences in online travel information search
An Integrative Model of Tourists’ Information Search Behavior
Tourist information search
Social Ties and Word-of-Mouth Referral Behavior
Consumer Decision Making-Fact or Fiction
| Unique citing works | 114 |
|---|---|
| Citations per year | 7,13 |
| Citation span | 2010 - 2026 (17) |
| Citation velocity | current |
| Highly cited | Yes |
| Citation types | Neutral: 76 |