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Introducing the 3P conceptual model of internal quality assurance in higher education

A systematic literature review

Bibliographic Data

ID20350019
AuthorsMatthijs Krooi (Maastricht University, corresponding author), Jill Whittingham (0000-0001-9869-2719, Maastricht University), Simon Beausaert (0000-0002-3036-8143, Maastricht University)
Year2024
Volume82
Pages101360
Publication date2024-09-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueStudies In Educational Evaluation (JOURNAL)
Journal identifiersISSN: 0191-491X • E-ISSN: 1879-2529
PublisherElsevier BV (PUBLISHER)
DOI10.1016/j.stueduc.2024.101360
OpenAlexW4394865854
LanguageEN
Citations received7
References cited53

Institutions of higher education engage in internal quality assurance for teaching and learning in order to demonstrate legitimacy in the face of (societal) expectations, as well as to maintain and improve the quality of education. While the topic of quality assurance in higher education is a growing academic specialty, the evidence base for its impact on educational quality remains limited. Developing a shared language and understanding of concepts that enable further investigation of this phenomenon are key. The systematic literature review was conducted to shed light on the conceptualisation of internal quality assurance for teaching and learning. The thematic analysis revealed three interconnected dimensions of internal quality assurance: purpose, people and process. Based on these findings, an all-inclusive definition and a conceptual model were developed: the 3P model. This model promotes taking a contextualised and integral approach towards internal quality assurance by aligning purposes, people, and processes

Business · Conceptual model · Higher education · Knowledge management · Legitimacy · Political science · Process management · Qualitative research · Quality assurance · Social science · Sociology · Thematic analysis · Computer Science · Evaluation of Teaching Practices · Higher Education Governance and Development · Higher Education Practises and Engagement · Marketing

  • Research on innovative models of industry-education integration to promote sustainable education in agricultural machinery majors

    Open Access•Hua Zhang, Libao Wu et al.•Sustainable Futures•2025

  • Exploring the challenges of implementing internal quality assurance

    Hanna Rahma Abdelwahab, Kriszta Kaspers-Rostas et al.•Quality in Higher Education•2026

  • The project-vector management method application in higher education quality assessment

    Open Access•Aidos Mukhatayev, Serik Omirbayev et al.•Frontiers in Education•2025

  • Impact of educational managers competencies and leadership styles on digital transformation and quality in higher education

    Open Access•Adriana Elizabeth Ricartti-Villagrán, Marko Antonio González-Preza et al.•Frontiers in Education•2026

  • Best practices of high performing higher education institutions in the Philippines towards the development of harmonized quality-assured instructional leadership framework

    Open Access•John Michael Aquino, John Michael Del Rosario Aquino•Frontiers in Education•2025

  • Internal quality assurance review as an opportunity to further embed ESD in higher education

    Joanne Lee, Stephanie Panichelli-Batalla et al.•International Journal of…•2026

  • Cultural synergy and digital innovation in internal quality assurance

    Jingnan Lv, Xiwen Xu•Studies in Higher Education•2026

  • On the Way towards New Public Management? The Governance of University Systems in England, the Netherlands, Austria, and Germany

    Harry De Boer, Jody Enders et al.•New Forms of Governance in…•2007

  • Effects and side effects of inspections and accountability in education

    Inge F de Wolf, F J G Janssens•Oxford Review of Education•2007

  • Evaluation of university teaching as sound performance appraisal

    Open Access•Laura Lohman•Studies In Educational Evaluation•2021

  • Students’ evaluation of academic courses

    Open Access•Marco Centoni, Antonello Maruotti•Studies In Educational Evaluation•2021

  • Bringing the conceptualization and measurement of teaching into alignment

    Open Access•Mark White, Jennifer Maria Luoto et al.•Studies In Educational Evaluation•2022

  • Enhancing teaching effectiveness by using the Six-Sigma DMAIC model

    Kun-Tzu Yu, Ren-Gen Ueng et al.•Assessment & Evaluation in Higher…•2012

  • Academics’ perceptions of the impact of internal quality assurance on teaching and learning

    Orlanda Tavares, Cristina Sin et al.•Assessment & Evaluation in Higher…•2017

  • Strengthening internal quality assurance processes

    Renée Stalmeijer, Renée E Stalmeijer et al.•Assessment & Evaluation in Higher…•2016

  • Student Learning

    Rob Carmichael, Josephine Palermo et al.•Assessment & Evaluation in Higher…•2001

  • Early impact and outcomes of an institutionally aligned, student focused learning perspective on teaching quality assurance1

    Simon Barrie, Paul Ginns et al.•Assessment & Evaluation in Higher…•2005

  • Playing language games

    Open Access•Kasja Weenink, Noelle Aarts et al.•Critical Policy Studies•2017

  • The Social Construction of Facts and Artefacts

    Open Access•Trevor Pinch, Trevor J Pinch et al.•Social Studies of Science•1984

  • Using thematic analysis in psychology

    Open Access•Braun, Virginia Braun et al.•Qualitative Research in Psychology•2006

  • From quality assurance to quality practices

    Katarina Mårtensson, Torgny Roxå et al.•Studies in Higher Education•2014

  • Global patterns in the publishing of academic knowledge

    Open Access•Fran M Collyer•Current Sociology•2018

Unique citing works7
Citations per year7
Citation span2025 - 2026 (2)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 6

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Open DOIOpen Access
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