Artificial intelligence and employment in the hospitality sector
An analysis of the determining factors in the digital age
Bibliographic Data
| ID | 20397172 |
|---|---|
| Authors | Fidel Martínez Roget (0000-0001-5020-8692, Universidade de Santiago de Compostela, corresponding author), Fidel Martínez-Roget, Xosé A Rodríguez, Xosé Antón Rodríguez González (0000-0002-4741-7538, Universidade de Santiago de Compostela), Luis Pestana Mourão (0000-0001-9583-9869, Universidade de Santiago de Compostela) |
| Year | 2026 |
| Volume | 41 |
| Issue | 4 |
| Pages | 4013-4024 |
| Publication date | 2026-04-01 |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | AI & Society (JOURNAL) |
| Journal identifiers | ISSN: 0951-5666 • E-ISSN: 1435-5655 |
| Publisher | Springer Science and Business Media LLC (PUBLISHER) |
| DOI | 10.1007/s00146-025-02756-2 |
| OpenAlex | W4416428900 |
| Language | EN |
| References cited | 92 |
Empirical research · Hospitality · Hospitality industry · Performing arts · Tobit model · AI in Service Interactions · Employer Branding and e-HRM · Hospitality and Tourism Education
Explaining Job Polarization
Labor- and Capital-Augmenting Technical Change
The Skill Content of Recent Technological Change
The future of employment
Does artificial intelligence improve hospitality employees’ individual competitive productivity? A time-lagged moderated-mediation model involving job crafting and meaningful work
AI colleagues
‘We are the women who clean and the structural base of the hotel’
Internet use and inverted U-shaped employment polarization in tourism occupations
The economics of service robots in hospitality companies
Assessing perceived job quality among seasonal tourism workers
A framework for research on the automation of work
Artificial intelligence and displacement of human work
Lousy and Lovely Jobs
Profitability determinants of hotel companies in selected Mediterranean countries
Comparing chains versus independent hotels based on international sales
Impact of tourism companies digital transformation on employment
Are stars a good indicator of hotel quality? Assymetric information and regulatory heterogeneity in Spain
Hotel employee's artificial intelligence and robotics awareness and its impact on turnover intention
Patterns of innovation-driven tourism competitiveness
Women executives’ inclusion experience and strategies in the hospitality and tourism industry
The relationship between brand equity and firms’ performance in luxury hotels and chain restaurants
No clean rooms, no hotel business
The Growth of Low-Skill Service Jobs and the Polarization of the US Labor Market
Automation and New Tasks
Geomythology, caves, and tourism
| Highly cited | No |
|---|