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Smartphones and Face-to-Face Interaction

Digital Cross-Talk During Encounters in Everyday Life

Bibliographic Data

ID2049517
AuthorsBrad Ictech (Louisiana State University, corresponding author)
Year2019
Volume42
Issue1
Pages27-45
Publication date2019-02-01
Open AccessYes
TypeARTICLE
VenueSymbolic Interaction (JOURNAL)
Journal identifiersISSN: 0195-6086 • E-ISSN: 1533-8665
PublisherWiley (PUBLISHER • GB)
DOI10.1002/symb.406
OpenAlexW2905826168
LanguageEN
Citations received8
References cited23

Using data collected from focus groups and nonparticipant observations, this article explores how and why cross-talk by way of smartphone affects face-to-face encounters. The findings show there are three types of digital cross-talk: exclusive, semi-exclusive, and collaborative. Furthermore, it was found that digital cross-talk can either facilitate or disrupt the expressive order of an encounter. Semi-exclusive and collaborative digital cross-talk were found to facilitate encounters. Exclusive digital cross-talk was found to disrupt or have little influence on encounters, depending on whether or not interlocutors successfully engaged in a corrective process, an avoidance process, or aggressive face-work

Epistemology · Everyday life · Face-to-face · Face-to-face interaction · Human–computer interaction · Sociology · Communication · Computer Science · Digital Marketing and Social Media · Impact of Technology on Adolescents · Psychology · Social Psychology · Team Dynamics and Performance

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Citations per year1.33
Citation span2020 - 2026 (7)
Highly citedNo

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