Stress episode in aviation
The case of China
Bibliographic Data
| ID | 20501367 |
|---|---|
| Authors | Louise Tourigny (0000-0002-8292-237X, University of Wisconsin–Whitewater), Vishwanath V Baba (0000-0003-3173-1220, Hamilton Health Sciences), Xiaoyun Wang (0000-0001-6429-5117, University of Manitoba) |
| Editors | Ronald J Burke |
| Year | 2010 |
| Volume | 17 |
| Issue | 1 |
| Pages | 62-78 |
| Publication date | 2010-02-09 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Cross Cultural Management An International Journal (JOURNAL) |
| Journal identifiers | ISSN: 1352-7606 • E-ISSN: 1758-6089 |
| Publisher | Emerald (PUBLISHER) |
| DOI | 10.1108/13527601011016916 |
| OpenAlex | W1968218019 |
| Language | EN |
| Citations received | 1 |
| References cited | 48 |
Purpose The purpose of this paper is to investigate the impact of role stressors on job stress among airline employees in mainland China. More specifically, the aggravating effects of shift work and the mitigating effects of decision latitude are explored to facilitate strategies of intervention aimed at reducing job stress. Design/methodology/approach Data are collected using a field survey in Mandarin from 485 airline employees, including pilots, flight attendants, and service employees in five major cities in mainland China. Findings The findings demonstrate that role overload and role conflict have significant positive effects on job stress. Furthermore, both shift work and its interference with non‐work activities significantly elevated the impact of role overload on job stress. Findings also reveal that decision latitude mitigated the detrimental effect of role overload on job stress for employees working on fixed shift, but not for employees working on rotating shift. Research limitations/implications This is a cross‐sectional study using perceptual measures. Practical implications The findings suggest that aviation managers in China need to focus not only on decision latitude but also on job and organizational design to mitigate the impact of job demands on stress. While decision latitude works to ease demands among those who work on fixed shifts, it does not work in the same way for those working on rotating shifts. Originality/value This paper corroborates the cross‐cultural applicability of stress theory by demonstrating the detrimental role of rotating shift on stress while at the same time calling attention to some cultural shaping of the findings
China · Job design · Job performance · Job satisfaction · Mainland China · Political science · Role conflict · Stressor · Applied Psychology · Clinical Psychology · Cultural Differences and Values · Engineering · International Student and Expatriate Challenges · Job Satisfaction and Organizational Behavior · Psychology · Social Psychology
The Job Demand-Control (-Support) Model and psychological well-being
The Essential Impact of Context on Organizational Behavior
A Dynamic, Multi‐Level Model of Culture
Relationships of stress to individually and organizationally valued states
Role Conflict, Ambiguity, and Overload
Organizational determinants of job stress
The Job Demands‐Resources model
Shiftwork and department‐type related to job stress, work attitudes and behavioral intentions
Occupational stress in (inter)action
Routinization of job context and job content as related to employees' quality of working life
In praise of context
Testing the impact of shift schedules on organizational variables
Job strain, work place social support, and cardiovascular disease
Why do bad moods increase self-defeating behavior? Emotion, risk tasking, and self-regulation
Cross-Cultural Organizational Behavior
| Unique citing works | 1 |
|---|---|
| Citations per year | 0,08 |
| Citation span | 2013 - 2013 (1) |
| Citation velocity | historical |
| Highly cited | No |
| Citation types | Neutral: 1 |