Interpersonal Aspects of Justice in Relationships Between Consumers and Service Providers
A Confirmatory Factor Analysis
Bibliographic Data
| ID | 2065069 |
|---|---|
| Authors | Joseph P Daly (0000-0003-1566-6254, Appalachian State University, corresponding author), David R Williams (0000-0001-9922-8117), Stephen J O’connor, Stephen O’connor (0000-0003-0467-5796, University of Alabama at Birmingham), Richard W Pouder (Appalachian State University) |
| Year | 2009 |
| Volume | 22 |
| Issue | 4 |
| Pages | 335-350 |
| Publication date | 2009-12-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Social Justice Research (JOURNAL) |
| Journal identifiers | ISSN: 0885-7466 • E-ISSN: 1573-6725 |
| Publisher | Springer Science and Business Media LLC (PUBLISHER) |
| DOI | 10.1007/s11211-009-0093-4 |
| OpenAlex | W1976507904 |
| Language | EN |
| References cited | 50 |
Business · Confirmatory factor analysis · Construct (python library · Contingency · Economic Justice · Economics · Interactional justice · Interpersonal communication · Microeconomics · Organizational commitment · Organizational justice · Service (business · Service provider · Customer Service Quality and Loyalty · Job Satisfaction and Organizational Behavior · Psychology · Psychology of Social Influence · Social Psychology · Marketing
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Personnel selection in organizations
A theory of leadership effectiveness
Procedural Justice
The Social Psychology of Procedural Justice
A Beginner's Guide to Structural Equation Modeling
Confirmatory Factor Analysis
Dual Tuning in a Supportive Context
Using Social Exchange Theory to Distinguish Procedural from Interactional Justice
Social Cognition and Social Perception
Integrating Justice and Social Exchange
Freedom of choice
Social Cognition and Social Perception
Lack of method variance in self-reported affect and perceptions at work
Justice at the millennium
On the dimensionality of organizational justice
Common method biases in behavioral research
Handbook of Organizational Justice
A Continuum of Impression Formation, from Category-Based to Individuating Processes
Incivility in the workplace
Do “Any Willing Provider” and “Freedom of Choice” Laws Affect HMO Market Share
All Things Considered’
Trust as a mediator of the relationship between organizational justice and work outcomes
Toward the micro and macro-level consequences of interactional justice in cross-cultural joint ventures
Comparing three processes underlying judgments of procedural justice
Consumer Research for Consumers
Justice in Health Care Decision-Making
| Citation velocity | historical |
|---|---|
| Highly cited | No |