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Likes, comments, action! An examination of the Facebook audience engagement strategies used by strategic impact documentary

Bibliographic Data

ID21135470
AuthorsVirginia H Balfour (0000-0001-6260-7316, Queensland University of Technology, corresponding author)
Year2020
Volume176
Issue1
Pages34-51
Publication date2020-08-01
Open AccessYes
TypeARTICLE
VenueMedia International Australia (JOURNAL)
Journal identifiersISSN: 1329-878X • E-ISSN: 2200-467X
PublisherSAGE Publications (PUBLISHER • US)
DOI10.1177/1329878x19897416
OpenAlexW3007958034
LanguageEN
Citations received3
References cited32

In the digital age, a new breed of strategic communications campaign has emerged which blurs boundaries between factual media, entertainment, marketing and advocacy. Strategic impact documentaries (SIDs) are social issue campaigns with a documentary text at their core. They invite the audience to join a cause as much as view a text, using both online and offline strategies to achieve their goals. The way audiences engage with media messages in this new ecosystem, and the implications for public deliberation of social issues, is not fully understood, however. In a mixed methods case study analysis, the Facebook audience engagement strategies used by SID were examined. The results highlight the temporal nature of social media audience engagement and the audience’s changing relationship with both the media text and its producers and provide insight into the way social issues are discussed and deliberated on by audiences in the online sphere

Advertising · Business · Deliberation · Entertainment · Media studies · Political science · Public engagement · Public relations · Public sphere · Social media · Sociology · Media Influence and Health · Media Studies and Communication · Radio, Podcasts, and Digital Media

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Citations per year1.5
Citation span2024 - 2026 (3)
Highly citedNo

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