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Measuring Quality of Maternal, Neonatal, Child, Reproductive Health and Nutrition Care with tools developed by the Radar project and tested in Sub Saharan Africa

Bibliographic Data

ID21184344
AuthorsMelissa A Marx (0000-0001-9735-6342, Johns Hopkins University, corresponding author), Emily Frost (0000-0001-9031-1029, Johns Hopkins University), Elizabeth Hazel (0000-0002-9176-3278, Johns Hopkins University), Diwakar Mohan (0000-0002-7532-366X, Johns Hopkins University)
Year2022
Volume15
Issuesup1
Pages2006469-2006469
Publication date2022-06-30
Open AccessYes
TypeARTICLE
VenueGlobal Health Action (JOURNAL)
Journal identifiersISSN: 1654-9716 • E-ISSN: 1654-9880
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/16549716.2021.2006469
PMID36098957
OpenAlexW4295454555
LanguageEN
Citations received2
References cited22

Increasing coverage of evidence-based maternal, neonatal, child, reproductive health and nutrition (MNCRHN) programs in low- and middle-income countries has coincided with dramatic improvements in health despite variable quality of implementation. Comprehensive evaluation to inform program improvement requires standardized but adaptable tools, which the Real Accountability, Data Analysis for Results (RADAR) project has developed. To inform selection of tools and methods packages ('packages') to measure program quality of care (QoC), we documented experiences testing the packages, which were developed and adapted based on global and local expertise, and pre- and pilot-testing. We conducted cross-sectional studies in 2018-2019 on the quality of 1) integrated community case management, 2) counseling on maternal, infant, and young child feeding, 3) intrapartum care, and 4) family planning counseling in Mali, Mozambique, Tanzania, and Malawi. Herein we describe package performance and highlight experiences that inform their selection and use. Direct observation packages provided high-quality, immediately applicable results but they required specialized expertise, in-person collection, adequate patient volume, reasonable wait times, and unambiguously 'correct' provision of care. General satisfaction questions from exit interview packages produced unvaryingly positive responses despite variable observed quality of care. Variation increased when questions were more targeted, but findings on caregiver and client's recall of recommendations were more actionable. When interactive, clinical vignettes can capture knowledge of clinical care. But for conditions that can be simulated, like provision of family planning counseling, we could capture provider practice from simulated clients. Clinicians could more easily demonstrate tactile aspects of intrapartum care using observed structured clinical examinations, but this method required storage and transport of the required mannequins. Based on our findings we recommend ten questions upon which evaluators can base package selection. Findings from these packages inform programs and, in the context of comprehensive program evaluation enable us to link programs with impact

Child health · Environmental health · Health services · Maternal health · Population · Reproductive health · Child Nutrition and Water Access · Global Maternal and Child Health · Healthcare Systems and Reforms · Medicine · Pediatrics

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Citations per year0.5
Citation span2022 - 2023 (2)
Highly citedNo

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