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Intention to Return to National Park

The Role of Perceived Quality, Perceived Value, and Tourist Satisfaction

Bibliographic Data

ID21216618
AuthorsNguyen Giac TRI (0000-0002-8378-5282), Quoc Nghi Nguyen (0000-0002-0907-2735, Dong Thap University)
Year2024
Volume53
Issue2
Pages380-387
Publication date2024-06-28
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueGeoJournal of Tourism and Geosites (JOURNAL)
Journal identifiersISSN: 2065-0817 • E-ISSN: 2065-1198
PublisherAsociatia de Geografie, Turism si Sport (PUBLISHER)
DOI10.30892/gtg.53201-1213
OpenAlexW4394832681
LanguageEN
References cited24

Understanding and predicting tourists’ intention to return to a destination is a fundamental factor for the success of a tourism destination. The objective of this study is to demonstrate the influence of perceived quality, perceived value, and satisfaction on the intention to return to the national park of tourists. The research utilizes a convenient sampling method with direct interview techniques to collect research data. The achieved sample size is 308 tourists who have visited and experienced tourism services at national parks in the Mekong Delta region, Vietnam. Applying a combination of qualitative and quantitative research methods, the study has proven that perceived quality positively influences satisfaction, enhancing the intention to return to national parks of tourists. Additionally, perceived value also has a positive impact on satisfaction, contributing to promoting the intention to return to national parks. Finally, the research has revealed a positive correlatio n between satisfaction and the intention to return to national parks of tourists

Advertising · Business · Consumer satisfaction · Geography · National park · Service quality · Tourism · Cruise Tourism Development and Management · Customer Service Quality and Loyalty · Diverse Aspects of Tourism Research · Psychology · Marketing

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