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Corporate social responsibility and employee attitudes

The moderating role of employee age

Bibliographic Data

ID21259617
AuthorsRichard B Nyuur (0000-0002-9544-7264, Northumbria University, corresponding author), Daniel Ofori (0000-0002-7546-6716, University of Ghana), Daniel F Ofori (Department of Organisation and Human Resource Management University of Ghana Business School Legon Ghana), Majoreen Osafroadu Amankwah (0000-0001-9838-461X, University of Ghana), Kwame Amin Baffoe (University of Ghana)
Year2022
Volume31
Issue1
Pages100-117
Publication date2022-01-01
Open AccessYes
TypeARTICLE
VenueBusiness Ethics, the Environment & Responsibility (JOURNAL)
Journal identifiersISSN: 2694-6416 • E-ISSN: 2694-6424
PublisherWiley (PUBLISHER • GB)
DOI10.1111/beer.12399
OpenAlexW3204730312
LanguageEN
Citations received6
References cited91

This study examines the role of corporate social responsibility (CSR) on employee engagement and job satisfaction. Using 322 responses from employees of selected companies in Ghana, and employing hierarchical regression analysis, the study examines the direct impact of economic, legal, ethical and discretionary CSR practices on employee satisfaction and engagement in organisations. The study further explores the moderating role of employee age on the relationship between CSR and employee engagement and satisfaction. The results provide evidence that economic, legal, ethical and discretionary CSR practices influence higher employee engagement and satisfaction levels at work. However, the study finds no evidence of employee age moderating the association between each of the four CSR dimensions and employee job attitudes (engagement and satisfaction). These findings are insightful and provide a response to calls for research on these issues. The study contributes to the literature by demonstrating that ethical CSR practices strongly influence employees' satisfaction and engagement levels; legal and discretionary CSR activities also have an influence, though to a lesser extent; and the economic dimension of CSR activities has the least impact. The managerial, practical and further research implications of these findings are discussed

Business · Corporate social responsibility · Employee engagement · Employee research · Job satisfaction · Moderation · Multilevel model · Political science · Public relations · Corporate Social Responsibility Reporting · Environmental Sustainability in Business · Job Satisfaction and Organizational Behavior · Psychology · Social Psychology · Industrial Relations

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Citations per year2
Citation span2023 - 2025 (3)
Highly citedNo

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