Gig workers' psychological contracts and turnover intention
A mediated path analysis of organizational identification and job satisfaction
Bibliographic Data
| ID | 21284469 |
|---|---|
| Authors | Jiawei Yu (0000-0002-8535-1189, National Economics University, corresponding author), Roshayati Abdul Hamid (0000-0001-8635-6419, National Defence University of Malaysia) |
| Year | 2024 |
| Volume | 251 |
| Pages | 104587 |
| Publication date | 2024-11-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Acta Psychologica (JOURNAL) |
| Journal identifiers | ISSN: 0001-6918 • E-ISSN: 1873-6297 |
| Publisher | Elsevier BV (PUBLISHER) |
| DOI | 10.1016/j.actpsy.2024.104587 |
| PMID | 39509959 |
| OpenAlex | W4404093779 |
| Language | EN |
| Citations received | 4 |
| References cited | 63 |
This study, grounded in social exchange theory and social identity theory, aims to examine the influence of psychological contract fulfillment on turnover intention among gig workers. It employs mediated path analysis, specifically examining the mediating roles of organizational identification and job satisfaction. Structural equation modeling (SEM) was utilized to assess the goodness of fit of the proposed model and to test the proposed hypotheses. In Study 1, data collected from the ride-hailing industry in China (N = 374) proved that both transactional and relational contract fulfillment negatively impacted turnover intention, with this relationship mediated by organizational identification and job satisfaction. Study 2, employing time-lagged data (N = 426) collected at two different time points from the food delivery industry in China, also confirmed the negative relationship between transactional and relational contract fulfillment and turnover intention, as well as the mediating effects of organizational identification and job satisfaction. This research advances the current understanding within the psychological contract literature by providing insights into the dynamics of psychological contracts within the context of the gig economy. The findings have significant implications for the management
Business · Economics · Identification (biology) · Job satisfaction · Management · Organizational commitment · Organizational identification · Path analysis (statistics) · Psychological contract · Turnover · Turnover intention · Applied Psychology · Computer Science · Customer Service Quality and Loyalty · Employment and Welfare Studies · Job Satisfaction and Organizational Behavior · Psychology · Social Psychology
Psychological Contracts in Organizations
The organizational psychology of gig work
Psychological and implied contracts in organizations
Identification in Organizations
An index of job satisfaction.
Should I Stay or Should I Go? Explaining Turnover Intentions with Organizational Identification and Job Satisfaction
The Impact of Psychological Contract Breach on Work‐related Outcomes
“Making Out” While Driving
Common method biases in behavioral research
Asymptotic and resampling strategies for assessing and comparing indirect effects in multiple mediator models
Social Identity Theory and the Organization
Social Exchange Theory
Impacts of psychological contract fulfillment on work attitudes and behaviors during the Covid-19 pandemic
Effect of Gig Workers’ Psychological Contract Fulfillment on Their Task Performance in a Sharing Economy—A Perspective from the Mediation of Organizational Identification and the Moderation of Length of Service
Identifying organizational identification as a basis for attitudes and behaviors
Gig work and gig workers
In pursuit of service excellence
Alumni and their alma mater
Justice in Social Exchange
Reconsidering Baron and Kenny
Does ethical leadership reduce turnover intention? The mediating effects of psychological empowerment and organizational identification
| Unique citing works | 4 |
|---|---|
| Citations per year | 4 |
| Citation span | 2025 - 2026 (2) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 4 |