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Social media on the route to circular economy transition from a dialogic perspective

Evidence from the agri-food industry

Bibliographic Data

ID21295033
AuthorsBenedetta Esposito (0000-0002-4476-3339, University of Salerno), Daniela Sica (0000-0002-3466-3844, University of Salerno), Ornella Malandrino (0000-0001-8669-4987, University of Salerno), Stefania Supino (0000-0001-6970-6624, San Raffaele University of Rome)
Year2024
Volume126
Issue1
Pages64-79
Publication date2024-01-02
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueBritish Food Journal (JOURNAL)
Journal identifiersISSN: 0007-070X • E-ISSN: 1758-4108
PublisherEmerald (PUBLISHER)
DOI10.1108/bfj-11-2022-0974
OpenAlexW4322631069
LanguageEN
Citations received7
References cited30

Purpose This paper investigates circular economy communications and stakeholder dialogic engagement with circular economy posts published by European agri-food companies on Twitter from the spread of the COVID-19 pandemic. It explores the use of social media as a dialogic tool to activate circular economy engagement in order to involve all supply-chain actors on the route to a circular transition. Design/methodology/approach A coding framework based on the reclassification of the Glossary of Circular Economy, according to a 4-R paradigm (reduce, reuse, recycle and recover), was developed for the analysis. All tweets published by a sample of European agri-food companies, starting from the start of the COVID-19 pandemic until data extraction, were collected, purified and analysed. Findings Agri-food companies showed a higher level of engagement through social media, even if mainly focused on “recycling” and “general circular economy” issues. In general, awareness among social network users of the need to be part of the circular economy transition emerged. Moreover, the highest percentage of posts published by the companies' Twitter accounts was informative rather than interactive. In addition, starting with the COVID-19 pandemic crisis, the circular economy has arisen as a central topic of debate and a driver for the rethinking process of the agri-food business community. Originality/value To the best of the authors' knowledge, this research represents the first study focused on circular economy engagement through social media from the company perspective in the agri-food industry

Business · Circular economy · Dialogic · Economics · Economy · Originality · Political science · Public relations · Qualitative research · Social media · Social science · Sociology · Digital Marketing and Social Media · Environmental Sustainability in Business · Innovation and Socioeconomic Development · Marketing

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Unique citing works7
Citations per year3,5
Citation span2024 - 2026 (3)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 6

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