Using new forms of information and communication technologies to empower SMEs
Bibliographic Data
| ID | 21295072 |
|---|---|
| Authors | Shizhen Jia (0000-0002-4631-2881, Washington State University Department of Management, Information Systems, and Entrepreneurship), Hsiao-Ting Tseng (0000-0002-8289-5236, National Central University Department of Information Management), Mohana Shanmugam (0000-0002-4444-9980, Universiti Tenaga Nasional), Daniel Rees (0000-0002-0183-2672, Swansea University), Daniel J Rees (Swansea University), Roderick Thomas (0000-0002-2792-1251, Swansea University School of Management), Nick Hajli (0000-0002-9818-181X, Swansea University School of Management) |
| Year | 2022 |
| Volume | 124 |
| Issue | 12 |
| Pages | 4833-4846 |
| Publication date | 2022-11-03 |
| Open Access | No |
| Type | ARTICLE |
| Venue | British Food Journal (JOURNAL) |
| Journal identifiers | ISSN: 0007-070X • E-ISSN: 1758-4108 |
| Publisher | Emerald (PUBLISHER) |
| DOI | 10.1108/bfj-01-2021-0066 |
| OpenAlex | W4214637038 |
| Language | EN |
| Citations received | 2 |
| References cited | 43 |
Purpose Given the growing importance and demand for online food purchases, this study explores the new advancements in information and communication technologies (ICTs) by examining the key features of social commerce, trust and product’s attributes in the e-commerce environment. The aim is to investigate possible ICTs-related entrepreneurial opportunities in the food and beverage (F&B) industry. Design/methodology/approach The study uses a survey to collect data and applies Smart partial least squares to test the model. Findings The structural equation modelling results illustrated that social commerce constructs significantly impact trust, leading to customer’s purchase intention. Additionally, product’s attributes was found to have a significant relationship with customer’s purchase intention with trust being the most pertinent driver. Originality/value This study contributes to the F&B literature by highlighting the role of new forms of technologies in entrepreneurship activities, especially for small and medium-sized enterprises
Business · Entrepreneurship · ICTS · Information and Communications Technology · Key (lock) · Knowledge management · Originality · Product (mathematics) · Qualitative research · Social media · Sociology · Structural equation modeling · Value (mathematics) · Computer Science · Digital Marketing and Social Media · Digital Platforms and Economics · Marketing · Technology Adoption and User Behaviour
Developing and Validating Trust Measures for e-Commerce
Evidence of the Effect of Trust Building Technology in Electronic Markets
A social commerce investigation of the role of trust in a social networking site on purchase intentions
An Integrative Model of Organizational Trust
Social commerce and the future of e-commerce
Brand value Co-creation in social commerce
Consumers’ value co-creation in sharing economy
The role of social support on relationship quality and social commerce
News Recommendations from Social Media Opinion Leaders
Gap analysis of current and desired states of entrepreneurship development components in the field of ICTs in Iran
| Citations per year | 0.67 |
|---|---|
| Citation span | 2023 - 2023 (1) |
| Highly cited | No |