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An AcciMap approach to analyse the Chinese melamine milk scandal

Bibliographic Data

ID21295294
AuthorsJan Mei Soon (0000-0003-0488-1434, University of Lancashire), Rounaq Nayak (0000-0002-5749-8853, Bournemouth University), Louise Manning (0000-0002-9900-7303, University of Lincoln)
Year2024
Volume126
Issue6
Pages2604-2618
Publication date2024-05-09
Open AccessYes
TypeARTICLE
VenueBritish Food Journal (JOURNAL)
Journal identifiersISSN: 0007-070X • E-ISSN: 1758-4108
PublisherEmerald (PUBLISHER)
DOI10.1108/bfj-02-2023-0161
OpenAlexW4395020266
LanguageEN
Citations received1
References cited51

Purpose The 2008 Chinese melamine milk scandal resulted in six reported fatalities and affected around 300,000 children, of whom 54,000 were hospitalised. Previous studies have used linear approaches to examine the root causes of the melamine milk scandal. Design/methodology/approach In the present study, we applied a systems approach to the melamine milk scandal to identify the complex systems-level failures across the supply chain leading to the incident and why food fraud incidents such as this occurred in the dairy sector. Additionally, systemic failures associated with food fraud vulnerability factors were considered (i.e. opportunities, motivation and control measures). Findings 48 contributory factors of influence were identified and grouped across six sociotechnical levels across the Chinese dairy system, from government to equipment and surroundings. Lack of vertical integration (processes and communication) contributed to the failure. When viewed from a broader perspective, the melamine milk scandal can be linked to a series of human errors and organisational issues associated with government bodies, the dairy supply chain, individual organisations and management decisions and individual actions of staff or processes. Practical implications This approach is of value to policymakers and the industry as it supports public health investigations of food fraud incidents and proactive food safety management. Originality/value To the best of our knowledge, this is the first study to analyse a food safety or fraud incident using the AcciMap approach and the food fraud vulnerability assessment (FFVA) technique. AcciMap analysis is applied to both unintentional and intentional aspects of the incident

Advertising · Business · Melamine · Chemistry · Food Safety and Hygiene · Food Science · Identification and Quantification in Food · Marketing · Melamine detection and toxicity

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Citations per year1
Citation span2025 - 2025 (1)
Highly citedNo

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