Assessing the impact of perceptions of hygiene on tourists' attitudinal loyalty to ethnic food
Bibliographic Data
| ID | 21295368 |
|---|---|
| Authors | Yang Zhang (0000-0001-6777-3487, Macau University of Science and Technology Faculty of Hospitality and Tourism Management), Xiao-Hui Xu (0000-0003-2948-7759, Macau University of Science and Technology Faculty of Hospitality and Tourism Management), Timothy J Lee (0000-0002-2435-073X, Macau University of Science and Technology Faculty of Hospitality and Tourism Management), Zhi‐Xuan Li (Macau University of Science and Technology), Zhi-Xuan Li (0000-0001-6986-696X, Macau University of Science and Technology Faculty of Hospitality and Tourism Management) |
| Year | 2022 |
| Volume | 124 |
| Issue | 12 |
| Pages | 4847-4867 |
| Publication date | 2022-11-03 |
| Open Access | No |
| Type | ARTICLE |
| Venue | British Food Journal (JOURNAL) |
| Journal identifiers | ISSN: 0007-070X • E-ISSN: 1758-4108 |
| Publisher | Emerald (PUBLISHER) |
| DOI | 10.1108/bfj-05-2021-0543 |
| OpenAlex | W4214885921 |
| Language | EN |
| Citations received | 5 |
| References cited | 90 |
Purpose Examining the influence of ethnic food tourists' perception of hygiene on their attitudinal loyalty formation is the purpose of this study. Specifically, How to demonstrate touristsʼ perception of ethnic food hygiene is the key question, and moreover, the study also investigates whether and how the stages of attitudinal loyalty in this study, which are perceived authenticity, positive emotion, and perceived value, are illustrated in this mechanism and are affected by tourist perceptions of hygiene? Design/methodology/approach By engaging in the critical debate around the topic of hygiene perception, this study explores the influence of this factor on tourist's attitudinal loyalty, including the cognitive, affective and conative aspects, to ethnic food through the adoption of perceived authenticity, positive emotion and perceived value. A survey was conducted at the Xijiang Miao Village, a very popular ethnic tourism destination in China. Findings This study reveals that ethnic food tourists' perceptions of hygiene have five dimensions. One of these plays a direct predictor role in developing effective conative loyalty (perceived value). Tourists' perceptions of authenticity and positive emotion representing cognitive and affective loyalty are confirmed in their direct effect on conative loyalty as well. The five dimensions of perceptions of hygiene identified have varying degrees of influence on the three stages of attitudinal loyalty. Originality/value The unique contribution of this study lies in two points: (1) it has discovered the way that tourists' perceptions of the hygienic preparation of ethnic food in the ethnic destination is constructed, and (2) it investigated the relationship between tourists' perceptions of hygiene and the three stages of attitudinal loyalty
Advertising · Business · Ethnic group · Geography · Hygiene · Loyalty · Originality · Perception · Sociology · Tourism · Value (mathematics) · Consumer Behavior in Brand Consumption and Identification · Culinary Culture and Tourism · Diverse Aspects of Tourism Research · Marketing · Medicine · Psychology · Social Psychology
PLS path modeling
The influence of perceived food quality, price fairness, perceived value and satisfaction on customers’ revisit and word-of-mouth intentions towards organic food restaurants
Mirror, mirror on the wall
Whence Consumer Loyalty?
Sampling and Sampling Methods
Technological disruptions in services
Authenticity and Consumer Value Ratings
Understanding entrepreneurial intentions
Partial Least Squares (PLS) Structural Equation Modeling (SEM) for Building and Testing Behavioral Causal Theory
Assessing measurement model quality in PLS-SEM using confirmatory composite analysis
Consumer Perceptions of Price, Quality, and Value
Perceived authenticity of traditional branded restaurants (China)
Chinese girlfriend getaway tourism in Buddhist destinations
Influence of attractions on destination selection
Consumer Choices and Service Quality in the University Canteens in Warsaw, Poland
Residents’ perception of the influence of luxury chain hotels on ethnic tourism communities
An intervariable approach to customer satisfaction and loyalty in the internet service market
Food Safety Standards and Trade
The role and dimensions of authenticity in heritage tourism
The role of Islamic religiosity on the relationship between perceived value and tourist satisfaction
Ethnic food consumption intention at the touring destination
Developing a better understanding of the complexities of visitor loyalty to Karijini National Park, Western Australia
Destination attachment
Repeated behaviour and destination loyalty
Authenticity and the Pseudo-Backstage of Agri-Tourism
Health and local food consumption in cross-cultural tourism mobility
Personal values underlying ethnic food choice
On the interpretation of factor analysis
| Citations per year | 1.25 |
|---|---|
| Citation span | 2022 - 2026 (5) |
| Highly cited | No |