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The “milky ways”

Emerging sustainable business models for sustainable value creation in the dairy industry

Bibliographic Data

ID21295518
AuthorsSilvia Cantele (0000-0003-1799-3566, University of Verona, corresponding author), Paola Signori (0000-0002-7132-8834, University of Verona)
Year2023
Volume125
Issue13
Pages538-561
Publication date2023-12-18
Open AccessYes
TypeARTICLE
VenueBritish Food Journal (JOURNAL)
Journal identifiersISSN: 0007-070X • E-ISSN: 1758-4108
PublisherEmerald (PUBLISHER)
DOI10.1108/bfj-12-2022-1142
OpenAlexW4387455031
LanguageEN
Citations received3
References cited49

Purpose This study aims to analyse the components of sustainable business models (SBMs) in the dairy industry, in relation to firm-relevant organisational features (size, ownership structure and production process) and through the lenses of the business model framework and the sustainable value exchange matrix (SVEM). This contribution proposes a taxonomy of emerging SBMs and sustainable value creation in the dairy industry. Design/methodology/approach This research makes use of a multiple case study approach, with cases selected in collaboration with industry experts. The selected firms are highly committed to sustainability transition. Results are drawn from qualitative data obtained from in-depth interviews and secondary sources. The interpretation phases, initially based on open coding, have been enriched by applying the components of business models (BMs) frameworks and the SVEM, and the analyses have been enhanced through an additional interpretative workshop with experts. Findings The authors related the BMs characteristics of some typical dairy firms transitioning to sustainability, using SBM components and taxonomies emerging in the literature, based on the formalisation of sustainability practices, the scope of operations, and the degree of integration of the three dimensions of sustainable value. These findings led to the discovery of three types of SBM in this dairy industry, referred to as “Milky Ways”. Originality/value This paper contributes to the scant literature on sustainability in dairy firms, highlighting the different paths followed by small and medium-sized enterprises (SMEs), cooperatives and large companies in remoulding their business models towards sustainability and thus achieving sustainable value creation

Business · Industrial organization · Knowledge management · Originality · Process management · Qualitative research · Scope (computer science) · Sociology · Sustainability · Sustainable Business · Computer Science · Ecology · Environmental Sustainability in Business · Marketing · Sustainable Industrial Ecology · Sustainable Supply Chain Management

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Citations per year3
Citation span2025 - 2025 (1)
Highly citedNo

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