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Profiling Hungarian hypermarket shoppers

Bibliographic Data

ID21295600
AuthorsOrsolya Feher (Magyar Agrár- és Élettudományi Egyetem), Attila Gere (0000-0003-3075-1561, Magyar Agrár- és Élettudományi Egyetem), Ágnes Csiby, Dorina Szakál (0000-0003-3645-1076, Magyar Agrár- és Élettudományi Egyetem), Anna Dunay (0000-0003-0254-9243, Magyar Agrár- és Élettudományi Egyetem)
Year2022
Volume124
Issue4
Pages1204-1220
Publication date2022-02-23
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueBritish Food Journal (JOURNAL)
Journal identifiersISSN: 0007-070X • E-ISSN: 1758-4108
PublisherEmerald (PUBLISHER)
DOI10.1108/bfj-03-2021-0210
OpenAlexW3197697439
LanguageEN
References cited50

Purpose Hungarian economy went through substantial changes in the past few decades and hypermarkets gained high popularity among customers, therefore profiling Hungarian hypermarket shoppers is essential to understand their behavior. Design/methodology/approach The paper investigates the profile of Hungarian hypermarket shoppers based on a wide questionnaire survey. In the presented research, Computer-Aided Personal Interviewing questionnaires were analyzed using multidimensional scaling and k -means clustering. Findings Results showed that Hungarian hypermarket shoppers regularly plan their shopping but they buy 8–9 items instead of the planned 4–5 items. However, only 25% of respondents reported the use of shopping list and in spite of the wide digital possibilities, they do not use their mobile devices neither for creating shopping list nor for checking coupons online. Originality/value This study explores the profile of Hungarian hypermarket shoppers, which may give additional information for the players of the retail environment about the customers' behavior and preferences

Advertising · Business · Consumer behaviour · Creativity · Hypermarket · Interview · Multidimensional scaling · Originality · Popularity · Profiling (computer programming) · Sociology · Computer Science · Consumer Behavior in Brand Consumption and Identification · Consumer Retail Behavior Studies · Marketing · Psychology · Sharing Economy and Platforms

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Citation velocityhistorical
Highly citedNo

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