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Satisfaction and purchase intention of imported fresh fruits based on familiarity

A case of Korean pears in Taiwan

Bibliographic Data

ID21295975
AuthorsSunhee Seo (0000-0001-7727-3478, Ewha Womans University), Kawon Kim (0000-0002-2748-467X, University of South Carolina), Vieta Annisa Nurhidayati (0000-0002-3174-9386, Ewha Womans University)
Year2020
Volume122
Issue9
Pages2895-2910
Publication date2020-06-02
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueBritish Food Journal (JOURNAL)
Journal identifiersISSN: 0007-070X • E-ISSN: 1758-4108
PublisherEmerald (PUBLISHER)
DOI10.1108/bfj-08-2019-0639
OpenAlexW3033765179
LanguageEN
Citations received3
References cited53

Purpose This study aims to investigate the influence of image and reputation of imported fresh fruits on consumer satisfaction and purchase intentions. The moderating role of familiarity with imported fruits was also assessed. Design/methodology/approach A total of 332 Taiwanese consumers who had purchased imported Korean pears participated using an online survey and were grouped based on their familiarity to Korean pears. Multi-group analysis with structural equation modeling was used to test the hypotheses. Findings Image and reputation of imported Korean pears were identified as predictors of the satisfaction and purchase intention. Multi-group analysis results found the moderating effect of familiarity between image and satisfaction. Images were identified as predictors of the satisfaction and purchase intention of imported Korean pears for consumers with low familiarity, whereas image did not show any influence on satisfaction for consumers with high familiarity. Originality/value This study can contribute to the limited understanding of imported fresh fruit markets and provides insights into familiarity for consuming imported fresh fruits

Advertising · Business · Originality · Reputation · Sociology · Statistics · Structural equation modeling · Consumer Behavior in Brand Consumption and Identification · Customer Service Quality and Loyalty · Marketing · Mathematics · Olfactory and Sensory Function Studies · Psychology · Social Psychology

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Unique citing works3
Citations per year0.6
Citation span2021 - 2025 (5)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 3

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