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Understanding the consumers webrooming in retailing industry

An application of uses and gratification and uncertainty reduction theory

Bibliographic Data

ID21402138
AuthorsRambalak Yadav (0000-0003-1446-1302, Indian Institute of Technology Jammu, corresponding author), Arunangshu Giri (0000-0003-1937-868X, Haldia Institute of Technology), Dipanwita Chakrabarty (0000-0003-2774-2218, Haldia Institute of Technology), Ebtesam Abdullah Alzeiby (0000-0003-4849-1921, Princess Nourah bint Abdulrahman University)
Year2024
Volume206
Pages123509
Publication date2024-09-01
Open AccessYes
TypeARTICLE
VenueTechnological Forecasting and Social Change (JOURNAL)
Journal identifiersISSN: 0040-1625 • E-ISSN: 1873-5509
PublisherElsevier BV (PUBLISHER)
DOI10.1016/j.techfore.2024.123509
OpenAlexW4399887996
LanguageEN
Citations received3
References cited82

Advertising · Business · Gratification · Reduction (mathematics) · Consumer Behavior in Brand Consumption and Identification · Consumer Retail Behavior Studies · Customer Service Quality and Loyalty · Marketing · Mathematics · Psychology · Social Psychology

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    Philip M Podsakoff, Scott B Mackenzie et al.•Journal of Applied Psychology•2003

  • Structural Equation Models with Unobservable Variables and Measurement Error

    Open Access•Claes Fornell, David F Larcker•Journal of Marketing Research•1981

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Citations per year3
Citation span2025 - 2026 (2)
Highly citedNo

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