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Working with robots

Trends and future directions

Bibliographic Data

ID21402540
AuthorsSiqi Wang (0000-0001-6237-0099, Qingdao University), Weng Marc Lim (0000-0001-7196-1923, Arizona State University, corresponding author), Jun‐hwa Cheah (0000-0001-8440-9564, University of East Anglia), Xin-Jean Lim (0000-0002-6794-3607, Universiti Putra Malaysia)
Year2025
Volume212
Pages123648
Publication date2025-03-01
Open AccessYes
TypeARTICLE
VenueTechnological Forecasting and Social Change (JOURNAL)
Journal identifiersISSN: 0040-1625 • E-ISSN: 1873-5509
PublisherElsevier BV (PUBLISHER)
DOI10.1016/j.techfore.2024.123648
OpenAlexW4405266487
LanguageEN
Citations received6
References cited136

Robots are taking on a prominent role in driving organizational evolution toward industrial revolutions. While research on the role of robots in human resource management (robot-HRM) is proliferating, the literature falls short in providing a state-of-the-art overview of the progress and ways forward for the field. Hence, this study aims to review and consolidate the extant literature on robot-HRM into a unified framework and provide pragmatic ways forward. To do so, this study conducts a framework-based systematic literature review by adopting the SPAR-4-SLR protocol to guide its assembling, arranging, and assessing of theories, contexts, characteristics, and methods (TCCM) of robot-HRM studies identified and retrieved from Scopus and Web of Science. In doing so, this study contributes a seminal overview of the research trends and ways forward for robot-HRM, as well as the implications for professionals to manage the embedding of robots and the interaction with employees in the workplace. • Clarifies robot-HRM's advancing role. • Consolidates key robot-HRM studies. • Reveals pathways for robot-HRM's future. • Guides HR on robotic integration

Data science · Robot · AI in Service Interactions · Artificial Intelligence · Artificial Intelligence in Healthcare and Education · Computer Science · Ethics and Social Impacts of AI

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Citations per year6
Citation span2026 - 2026 (1)
Highly citedNo

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