Dynamic roles of suppliers in the specification of business services
Bibliographic Data
| ID | 21403675 |
|---|---|
| Authors | João Mota (0000-0003-4885-0680, University of Lisbon), Jose Novais Santos (0000-0002-6928-0763, University of Lisbon, corresponding author) |
| Year | 2021 |
| Volume | 164 |
| Pages | 120523 |
| Publication date | 2021-03-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Technological Forecasting and Social Change (JOURNAL) |
| Journal identifiers | ISSN: 0040-1625 • E-ISSN: 1873-5509 |
| Publisher | Elsevier BV (PUBLISHER) |
| DOI | 10.1016/j.techfore.2020.120523 |
| OpenAlex | W3112423696 |
| Language | EN |
| Citations received | 2 |
| References cited | 40 |
Business · Business process · Context (archaeology) · Dynamic Capabilities · Industrial organization · Process (computing) · Process management · Service (business) · Service provider · Work in process · Computer Science · Customer Service Quality and Loyalty · Marketing · Quality and Supply Management · Service and Product Innovation
| Unique citing works | 2 |
|---|---|
| Citations per year | 0,5 |
| Citation span | 2022 - 2023 (2) |
| Citation velocity | historical |
| Highly cited | No |
| Citation types | Neutral: 2 |