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AI-based tools in selection

Considering the impact on applicants with disabilities

Bibliographic Data

ID21422071
AuthorsSandra L Fisher (0000-0003-3385-1103, FH Münster, corresponding author), Silvia Bonaccio (0000-0002-1509-5028, Wilfrid Laurier University), Catherine E Connelly (0000-0002-5194-1404, McMaster University)
Year2024
Volume53
Issue1
Pages101036
Publication date2024-01-01
Open AccessYes
TypeARTICLE
VenueOrganizational Dynamics (JOURNAL)
Journal identifiersISSN: 0090-2616 • E-ISSN: 1873-3530
PublisherElsevier BV (PUBLISHER)
DOI10.1016/j.orgdyn.2024.101036
OpenAlexW4391815181
LanguageEN
Citations received1

Selection tools employing artificial intelligence (AI), such as automated video interviews (AVIs), chatbots, and assessment games, have become popular ways for organizations to deal with large numbers of job applicants. Vendors frequently claim that these technologies are unbiased. However, the impact of these tools on applicants with disabilities is rarely addressed. We explain how these tools may have both positive and negative impacts on applicants with disabilities. In doing so, we consider fundamental principles of selection: the reliability and validity of these tools as well as the applicant experience. We end by offering recommendations to organizations that are considering incorporating AI-based tools into their selection processes

Data science · Economics · Management · Personnel selection · Reliability (semiconductor) · Selection (genetic algorithm) · AI and HR Technologies · Applied Psychology · Artificial Intelligence · Artificial Intelligence in Healthcare and Education · Computer Science · Psychology

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Citations per year1
Citation span2026 - 2026 (1)
Highly citedNo

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