Feeling rules for professionals
Medical students constructing emotional labour in fiction talk
Bibliographic Data
| ID | 21458800 |
|---|---|
| Authors | Anja Rydén Gramner (0000-0002-4074-1802, Linköping University, corresponding author) |
| Year | 2023 |
| Volume | 45 |
| Issue | 3 |
| Pages | 265-282 |
| Publication date | 2023-09-02 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Studies in Continuing Education (JOURNAL) |
| Journal identifiers | ISSN: 0158-037X • E-ISSN: 1470-126X |
| Publisher | Informa UK Limited (PUBLISHER • GB) |
| DOI | 10.1080/0158037x.2022.2051474 |
| OpenAlex | W4220737589 |
| Language | EN |
| Citations received | 7 |
| References cited | 53 |
Although there is a large body of research about emotional labour in workplace settings, such as the health professions and the service industry, less is known about the empirical processes through which emotional labour is taught in higher education and professional education. Using medical education as an example, a discursive psychological (DP) approach is used in this paper to detail how the feeling rules of the physician’s profession are constructed by students and tutors in fiction, film, and poetry seminars. From a data set of 36 video- and audio-recorded fiction seminars from two medical schools, 29 sequences of discussions about emotional challenges for physicians were found. These examples have been transcribed in detail and analysed using DP. Analysis shows that students and tutors construct feeling rules as fluid, negotiable and changeable. Feeling rules are defined as the calibration of emotion to suit different situations as well as different physicians with different levels of emotionality. Students deploy constructions of feeling rules to manage student identities, and students and tutors construct emotion as a separation between subjective experience and observable behaviours, where the subject-side experience should be managed or controlled in the way it manifests externally
Emotional labor · Emotionality · Feeling · Pedagogy · Communication in Education and Healthcare · Computer Science · Emotional Labor in Professions · Language, Discourse, Communication Strategies · Psychology · Social Psychology
Revisiting feeling rules
“I have to split myself”
Emotionally responsive regulatory practices in FLL counseling and their evolving dynamics in interaction
Toward responsive attunement as health professionals
Emotional management in professional education
The novel has simply made me more aware of how I meet other people” – attitude awareness in intercultural education
What is love
Discourses of Counselling
Negotiating the Normal Birth
Representing Reality
The role of emotions in student teachers’ professional identity
Reframing Medical Education to Support Professional Identity Formation
Clinical Empathy as Emotional Labor in the Patient-Physician Relationship
Identity, identification and medical education
Narrative Medicine
Glossary of transcript symbols with an introduction
Becoming an emotional worker and student
University students managing engagement, preparation, knowledge and achievement
The Managed Heart
Emotion regulation in customer service roles
On the nature of “laughables”
Apologizing for historical injustice
Reporting and Reacting
Crying Receipts
Constructing discussion tasks in university tutorials
Discursive Psychology
Some uses of subject-side assessments
Emotions and Teacher Identity
Politeness
Clinical empathy as emotional labor in medical work
Putting aspiration into words
Emotion Discourse
Unspeakable Emotion
Emotion Work, Feeling Rules, and Social Structure
| Unique citing works | 7 |
|---|---|
| Citations per year | 2,33 |
| Citation span | 2023 - 2026 (4) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 6 |