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Business Not as Usual

Understanding Factors for Organizational Change after a Crisis

Bibliographic Data

ID21459943
AuthorsAmanda Lu (0000-0001-9406-0933, Georgetown University, corresponding author), Susanna Loeb (0000-0003-1854-8843, SCALE Initiative, Stanford University, Stanford, CA, USA), Nancy Waymack (SCALE Initiative, Stanford University, Stanford, CA, USA)
Year2025
Volume127
Issue6-7
Pages22-45
Publication date2025-07-01
Open AccessYes
TypeARTICLE
VenueTeachers College Record The Voice of Scholarship in Education (JOURNAL)
Journal identifiersISSN: 0161-4681 • E-ISSN: 1467-9620
PublisherSAGE Publications (PUBLISHER • US)
DOI10.1177/01614681251368631
OpenAlexW4413470423
LanguageEN
Citations received1
References cited42

Drawing on the crisis management cycle (CMC) framework, this study examines the organizational adjustments made by school systems in response to the COVID-19 pandemic, with a focus on the implementation of high-impact tutoring (HIT) to address the pandemic’s academic impacts. Analyzing 112 interviews across 10 local education agencies, we identify three postcrisis organizational change pathways: stagnation without learning, change through learning, and stagnation after initial learning. Critical to navigating these pathways are stakeholder alignment, external partnerships, access to expertise, effective resource allocation, and organizational readiness for adaptation. Our research highlights how these factors collectively determine an educational institution’s resilience and capacity for long-term structural adjustment following a crisis. By elucidating the mechanisms that enable or impede organizational learning and change, this paper contributes insights into overcoming entrenched practices, thereby enhancing schools’ preparedness and response capabilities for future crises and current policy challenges

Business · Organizational change · Political science · Public relations · COVID-19 and Mental Health · Disaster Management and Resilience

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Citations per year1
Citation span2025 - 2025 (1)
Highly citedNo

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