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Patient representatives’ perspectives on the centralisation of inpatient healthcare services - A focus group study in Germany

Bibliographic Data

ID21467708
AuthorsStefanie Pfisterer-Heise (0000-0002-0138-4865, Medizinische Hochschule Brandenburg Theodor Fontane, corresponding author), Julia Scharfe (0000-0003-0998-8038, Medizinische Hochschule Brandenburg Theodor Fontane), Alexander Pachanov (0000-0003-2579-3142, Medizinische Hochschule Brandenburg Theodor Fontane), Charlotte Mareike Kugler (0000-0003-4170-3290, Medizinische Hochschule Brandenburg Theodor Fontane), Dawid Pieper (0000-0002-0715-5182), Dawid Bühn Pieper (Medizinische Hochschule Brandenburg Theodor Fontane)
Year2026
Volume167
Pages105582
Publication date2026-05-01
Open AccessYes
TypeARTICLE
VenueHealth Policy (JOURNAL)
Journal identifiersISSN: 0168-8510 • E-ISSN: 1872-6054
PublisherElsevier BV (PUBLISHER)
DOI10.1016/j.healthpol.2026.105582
PMID41722496
OpenAlexW7128912643
LanguageEN
References cited47

BACKGROUND: Centralisation, i.e. the reorganisation of inpatient healthcare services into fewer specialised units serving a higher volume of patients, affects patients in numerous ways. However, patient representatives' perspectives on centralisation have hardly been explored. OBJECTIVE: This study aimed at eliciting patient representatives' perspectives in Germany on the advantages and disadvantages of centralising inpatient healthcare services. METHODS: To meet this research aim, focus groups were facilitated. Purposive sampling was based on indications affected by minimum volume standards. In total 21 patient organisations were invited. A semi-structured interview guide on the advantages and disadvantages of centralisation was developed. Two researchers analysed the qualitative data using content analysis. RESULTS: Two focus groups with 14 patient representatives were conducted in September and October 2022. Participants discussed advantages and disadvantages with respect to treatment, patients, healthcare professionals and the healthcare system. Perceived advantages included improved treatment process and outcomes, lower complexity of care pathways, an improved distribution and less strain of healthcare professionals, and lower healthcare expenditures. Perceived disadvantages comprised the low quality of referrals and low organisational level of follow-up care as well as particularly disadvantaged groups, such as elderly patients, women and caregivers. CONCLUSIONS: Centralisation should not focus on hospitals alone, but should consider all service providers to address challenges at the transition between inpatient and outpatient care. Furthermore, policy measures should be implemented to mitigate disadvantages of specific patient groups. Patients should be involved as they can contribute novel aspects with respect to the configuration of healthcare services

Centralisation · Focus group · Health care · Health services · Health services research · Service provider · Health and Medical Studies · Patient Satisfaction in Healthcare · Psychiatric care and mental health services

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