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What Makes Government Workers Tick? Reinforcing Motivation through Workplace Trust to Attenuate Effects of Perceived Politics on Outcomes

Bibliographic Data

ID21475014
AuthorsRowena Clemino Alcoba (0000-0002-2093-4623, National Institute of Development Administration, GSPA, Chiang Mai Rajabhat University, Chiang Mai, Thailand, corresponding author), Boon-anan Phinaitrup (National Institute of Development Administration)
Year2023
Volume46
Issue4
Pages291-301
Publication date2023-03-12
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueInternational Journal of Public Administration (JOURNAL)
Journal identifiersISSN: 0190-0692 • E-ISSN: 1532-4265
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/01900692.2021.1994993
OpenAlexW3215220764
LanguageEN
References cited63

In a highly political organization, how could employees’ trust behavior affect their motivation to serve the public? This article examines how trust and public service motivation, as social and personal resources, respectively, can attenuate the potentially negative impact of perceived politics on employee behavior and outcomes. The findings suggest that workplace trust is a strong factor in enhancing employees’ motivation and thereby mediating perceived politics-outcomes significantly. An important implication of this study findings is that despite the challenges and problems of power play in politics, workers can still draw support and motivation from their peers and the citizens they serve

Business · Political science · Politics · Public relations · Public sector · Public service · Public Service Motivation · Job Satisfaction and Organizational Behavior · Nonprofit Sector and Volunteering · Psychology · Public Policy and Administration Research · Social Psychology

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