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The e-government adoption ecosystem from the perspective of stakeholder theory

A case study on the village information systems in Indonesia

Bibliographic Data

ID21500839
AuthorsDony Martinus Sihotang (0000-0002-2023-1506, University of Nusa Cendana, corresponding author), Achmad Nizar Hidayanto (0000-0002-5793-9460, University of Indonesia), Sherah Kurnia (0000-0003-4232-3580, The University of Melbourne)
Year2025
Volume41
Issue4
Pages1342-1355
Publication date2025-11-01
Open AccessYes
TypeARTICLE
VenueInformation Development (JOURNAL)
Journal identifiersISSN: 0266-6669 • E-ISSN: 1741-6469
PublisherSAGE Publications (PUBLISHER • US)
DOI10.1177/02666669231192879
OpenAlexW4386121209
LanguageEN
References cited24

The village information system (VIS) is a form of e-government that villages in Indonesia have adopted. However, many village administrations still have difficulty implementing it. Gunungkidul Regency, Indonesia, is a regency where all villages have successfully adopted VIS in a sustainable manner. This study aims to portray the ecosystem that the adoption or implementation of VIS in the regency has formed. The researchers carried out data collection using observation techniques, document studies, and interviews with entities involved in the management and utilization of VIS in the regency. We used a historical approach and a stakeholder-theory lens to capture the roles and interests of each entity that comprises the ecosystem. Our findings reveal the role and interest in VIS of regional heads, several local government (or supra-village) organizations, vendors or non-governmental organizations (NGOs), village-owned enterprises (BUMDes), civil society organizations (CSO), and villagers in an ecosystem portrait. They are entities that contribute to the management and utilization of VIS. These results can provide an overview of how VIS must be managed collaboratively by involving various stakeholders. Collaborative governance is still rarely found in e-government applications in general, such as e-service, e-procurement, or e-participation, which only tend to provide general e-government roles such as automation and increasing information flow. The results of this study also offer lessons learned for other village administrations in sustainably implementing the VIS

Business · Collaborative governance · Corporate governance · Economics · Environmental resource management · Knowledge management · Local government · Political science · Procurement · Public relations · Stakeholder · Stakeholder analysis · Stakeholder Theory · Sustainability · E-Government and Public Services · Local Governance and Development · Public Administration · SMEs Development and Digital Marketing · Finance · Marketing

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