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Training medical students on electronic patient communication

Bibliographic Data

ID21518904
AuthorsAbraham Z Cheloff (0000-0002-5489-4789, corresponding author), Katherine C Wrenn, Garret M Johnson, Garret Johnson (0000-0003-4125-996X), Nicholos P Joseph, Nicholos Joseph (0000-0001-9365-879X), Leonor Fernández (0000-0002-2675-7533), Jennifer L Cluett, Jennifer Cluett (0000-0002-5744-1099), Gila R Kriegel, Gila Kriegel (0000-0002-6937-7573), Amy R Weinstein (0000-0001-5789-1930)
Year2023
Volume57
Issue5
Pages458-459
Publication date2023-05-01
Open AccessYes
TypeARTICLE
VenueMedical Education (JOURNAL)
Journal identifiersISSN: 0308-0110 • E-ISSN: 1365-2923
PublisherWiley (PUBLISHER • GB)
DOI10.1111/medu.15040
PMID36823358
OpenAlexW4321604707
LanguageEN
References cited1

As online messaging between patients and providers grows, so does the need for training on best practices surrounding electronic communication with patients.Undergraduate and graduate medical education must prepare trainees for this aspect of practice, but there are limited data on how to engage trainees in written communication with patients.Medical student participation in electronic communication with patients, under supervision, provides a novel educational opportunity to develop important written communication and patient care skills. | WHAT WAS TRIED?Post-clerkship medical students were paired with primary care faculty.No education on electronic communication was provided.REALLY GOOD STUFF develop skills in clinical triage, care coordination, and patient communication.Our program created new opportunities for asynchronous learning and allowed for further development of many core competencies expected of medical students, including reliability and dependability, oral communication, written communication, and teamwork. 1This program was an initial attempt to incorporate messaging directly into medical education, and although a small, single-center pilot, its impact and workability are promising.Integrating patient messaging into training is an important step in modernizing medical education to include online communication and meet patients' needs.Further development of training programs designed to meet the needs of the evolving world of telemedicine is crucial to meeting current and future standards for practice

Medical education · Medical emergency · Medical prescription · Triage · Healthcare Systems and Technology · Interprofessional Education and Collaboration · Medicine · Nursing · Psychology · Social Media in Health Education

  • The Association of American Medical Colleges

    FRED C ZAPFFE•Academic Medicine•1938

Highly citedNo

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