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The role of mobile network operators in next-generation public safety services

Bibliographic Data

ID21519346
AuthorsTapio Savunen (0009-0009-8516-0743, Aalto University, corresponding author), Heikki Hämmäinen (0000-0001-7312-2437, Aalto University), Kalevi Kilkki (Aalto University), Pekka Kekolahti (Aalto University)
Year2023
Volume47
Issue3
Pages102489
Publication date2023-04-01
Open AccessYes
TypeARTICLE
VenueTelecommunications Policy (JOURNAL)
Journal identifiersISSN: 0308-5961 • E-ISSN: 1879-3258
PublisherElsevier BV (PUBLISHER)
DOI10.1016/j.telpol.2022.102489
OpenAlexW4313578263
LanguageEN
Citations received3
References cited9

This research is in the field of public safety communications in mobile broadband 4G/5G networks. The focus is on mobile network operators and their business opportunities in the public safety market. The purpose of this research is to provide a review of ongoing public safety mobile broadband projects in which mobile operators play a key role. In addition, a business model analysis is presented to determine the role of mobile operators in these projects. A comparison of the two key business models is also included to reveal their general characteristics. The research used a qualitative method, an inductive case study. This method was used to draw general conclusions from a small number of case studies based on ongoing public safety mobile broadband projects. The Casadesus-Masanell and Ricart framework and the business model canvas were used to analyse and compare the two key business models discussed. Data were collected from a variety of sources, including company reports, press releases, international events and conferences, and selected interviews with managers in charge. The results show that mobile operators have new business opportunities in the public safety market. Their existing mobile networks can be used for public safety services with certain enhancements. Within existing projects, mobile operators have different business models. The two analysed models were found to require different resources and offer different business opportunities for mobile operators. Procurement authorities responsible for selecting business models are encouraged to pay attention to the choice of model based on, for example, strategic objectives. Very little research has been done on the business opportunities of mobile operators in the public safety market. In this area, this study lays the groundwork for new research. Procurement authorities can use the results when deciding on the business model. Mobile operators can benefit from these results by better understanding their own roles in public safety projects and when assessing the business opportunities of a particular project

Business · Business case · Business model · Computer security · Mobile broadband · Mobile business development · Mobile computing · Mobile technology · Mobile Web · Process management · Procurement · Telecommunications · Wireless · Computer Science · Insurance and Financial Risk Management · Public Procurement and Policy · Supply Chain Resilience and Risk Management · Marketing

  • Mobile network operators’ business risks in next-generation public safety services

    Open Access•Tapio Savunen, Pekka Kekolahti et al.•Telecommunications Policy•2024

  • G is not just another G

    Open Access•Mattia Magnaghi, Antonio Ghezzi et al.•Technological Forecasting and…•2025

  • Factors driving mobile network operator profitability in public safety mobile broadband projects

    Open Access•Tapio Savunen, Juuso Toyli et al.•Telecommunications Policy•2025

  • From Strategy to Business Models and onto Tactics

    Open Access•Ramon Casadesus-Masanell, Ramon Casadesus‐Masanell et al.•Long Range Planning•2010

  • Building Theories from Case Study Research

    Kathleen M Eisenhardt•Academy of Management Review•1989

Citations per year1.5
Citation span2024 - 2025 (2)
Highly citedNo

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Open DOIOpen Access
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