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How should work-integrated learning supervisors support their students? A concurrent triangulated mixed-method study

Bibliographic Data

ID21555626
AuthorsDavid Drewery (0000-0001-9211-4520, University of Waterloo, corresponding author), My Truong (0000-0003-1722-2964, University of Waterloo), Anne-Marie Fannon (0000-0001-9482-1659, University of Waterloo)
Year2025
Volume44
Issue5
Pages1094-1110
Publication date2025-07-04
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueHigher Education Research & Development (JOURNAL)
Journal identifiersISSN: 0729-4360 • E-ISSN: 1469-8366
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/07294360.2025.2486178
OpenAlexW4409320934
LanguageEN
Citations received2
References cited33

Supervisor support is essential to the success of work-integrated learning (WIL) experiences, yet previous research suggests supervisors need more practical guidance on supporting students. This paper aims to identify the areas of supervisor support that need the most improvement through a concurrent triangulated mixed-method research design. Quantitative and qualitative data were collected via an online cross-sectional survey of co-operative education students (N = 323). Quantitative data were analyzed through importance-performance (IP) analysis and qualitative data were thematically analyzed to confirm and elaborate on the quantitative findings. The study revealed gaps between the support students want to receive and the support that supervisors offer, the largest gap concerning constructive feedback. The findings coalesced into a conceptual model of supervisor support called the 4C Model, an acronym that represents four ways supervisors should support their students: create meaningful work, communicate regularly and effectively, connect students to the organization, and care about students. The model will help WIL practitioners educate supervisors about how best to support students

Higher education · Mathematics education · Medical education · Multimethodology · Pedagogy · Political science · Qualitative research · Sociology · Computer Science · Higher Education and Employability · Medicine · Organizational Learning and Leadership · Psychology · Reflective Practices in Education

  • A shared journey

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    Matthew G Hawzen, Matthew Hawzen et al.•Sport Education and Society•2025

  • A Review of the Empirical Literature on Meaningful Work

    Open Access•Catherine Bailey, Ruth Yeoman et al.•Human Resource Development Review•2019

  • Importance-Performance Analysis

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  • Perceived supervisor support

    Robert Eisenberger, Florence Stinglhamber et al.•Journal of Applied Psychology•2002

  • When supervisors feel supported

    Linda Rhoades Shanock, Robert Eisenberger•Journal of Applied Psychology•2006

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    Open Access•Marry L McHugh•Biochemia Medica•2012

  • Employers as educators

    Jenny Fleming, A Rowe et al.•British Journal of Education & Work•2021

  • Exploring university student engagement and sense of belonging during work-integrated learning

    A Rowe, Denise Jackson et al.•Journal of Vocational Education…•2023

  • Managing One’s Career

    Open Access•Jie Li, Xue Han et al.•Journal of Career Development•2021

  • Supervising the PhD

    Adam P A Cardilini, Alice Risely et al.•Higher Education Research &…•2022

  • Importance-Performance Analysis of Health Perception among Korean Adolescents during the Covid-19 Pandemic

    Open Access•Seung-Man Lee, Wi-Young So et al.•International Journal of…•2021

  • Organizations and supervisors as sources of support and targets of commitment

    Open Access•Florence Stinglhamber, Christian Vandenberghe•Journal of Organizational Behavior•2003

  • Revisiting importance–performance analysis

    Open Access•Haemoon Oh•Tourism Management•2001

  • On a Wing and a Prayer! An Exploration of Students’ Experiences of External Supervision

    Open Access•Helen Cleak, Ines Zuchowski et al.•The British Journal of Social Work•2022

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    Open Access•Braun, Virginia Braun et al.•Qualitative Research in Psychology•2006

  • Impact of work-integrated learning and co-curricular activities on graduate labour force outcomes

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Unique citing works2
Citations per year2
Citation span2025 - 2026 (2)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 2

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