Parents as customers, students as consumers
Exploring emotional rules and regulation strategies of academic tutors in China
Bibliographic Data
| ID | 21578437 |
|---|---|
| Authors | Dongdong Pan (0000-0002-8414-8904, Shanghai Normal University), Yisu Zhou (0000-0001-9246-9700, Duke Kunshan University, corresponding author), Kwok Kuen Tsang (0000-0001-7238-9156, Education University of Hong Kong) |
| Year | 2026 |
| Volume | 138 |
| Pages | 102999 |
| Publication date | 2026-01-01 |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | International Journal of Educational Research (JOURNAL) |
| Journal identifiers | ISSN: 0883-0355 • E-ISSN: 1873-538X |
| Publisher | Elsevier BV (PUBLISHER) |
| DOI | 10.1016/j.ijer.2026.102999 |
| OpenAlex | W7143389741 |
| Language | EN |
| References cited | 37 |
Academic achievement · China · Social emotional learning · Customer Service Quality and Loyalty · International Student and Expatriate Challenges · Management and Marketing Education
Emotional Geographies of Teaching
“Structures of Feeling” in Curriculum and Teaching
Schooling and Its Supplements
The emotional geographies of teachers’ relations with colleagues
Neoliberal education? Confronting the slouching beast
Teachers’ emotions and emotional authenticity
Interpersonal emotion regulation
A classification of controlled interpersonal affect regulation strategies
Knife-like mouth and tofu-like heart
Framing the theoretical perspectives on emotion regulation
Neoliberalism and education
Mixed emotions
Be passionate, but be rational as well
Chinese preschool teachers’ emotional labor and regulation strategies
The role of emotion labor in English language teacher identity construction
Too emotional to be capable? The changing nature of emotion work in definitions of ‘capable teaching’
Teacher or friend? – consumer narratives on private supplementary tutoring in Sweden as policy enactment
Changing the Subject
The teacher's soul and the terrors of performativity
Discursive practices, genealogies, and emotional rules
Crafting Legitimation Projects
The "magic" of tutorial centres in Hong Kong
Trolley Dolly or Skilled Emotion Manager? Moving on from Hochschild's Managed Heart
Teaching under opportunism
Talk Is Cheap
The Sociology of Emotional Labor
Professional legitimacy in flux
| Highly cited | No |
|---|