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Bureaucratic ambiguity

Bibliographic Data

ID2159598
AuthorsJacqueline Best (0000-0001-5235-2057, Schlumberger (Ireland), corresponding author)
Year2012
Volume41
Issue1
Pages84-106
Publication date2012-02-01
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueEconomy and Society (JOURNAL)
Journal identifiersISSN: 0308-5147 • E-ISSN: 1469-5766
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/03085147.2011.637333
OpenAlexW4243427778
LanguageEN
Citations received77
References cited37

We live in a world in which ever-greater arenas of social life are shaped by standardization and bureaucratic rationalization, as the pursuit of 'measurable results' sweeps everything from universities to hospitals to international organizations. Yet intuitively we understand that much of our collective and individual existence escapes these efforts of rationalization. How then do we develop a conception of the social world that appreciates both the powerful drive towards rationalization and the things that escape or overflow? This article seeks to answer this riddle by examining the central role of ambiguity in social life in general – and in organizational practice in particular. The concept of ambiguity is implicit in much social theory. Yet, over time, as theories become established, much of their openness to tension and ambiguity tends to be closed off. This article seeks to recapture some of that messiness, to shift the focus of attention slightly and to look at what slips out, does not fit or gets lost in translation. Drawing on the examples of two international organizations – the IMF and the World Bank – I explore the ways in which bureaucracies seek not only to contain ambiguity through various forms of quantification and standardization, but also to foster it

Ambiguity · Bureaucracy · Economics · Epistemology · Law and economics · Openness to experience · Political economy · Political science · Politics · Positive economics · Rationalization (economics · Sociology · Standardization · Law · Management and Organizational Studies · Philosophy · Psychology · Public Policy and Administration Research · Social Policy and Reform Studies · Social Psychology

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Unique citing works77
Citations per year5,92
Citation span2013 - 2027 (15)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 76

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