Investigating the role of leader-member exchange for goal commitment in system implementation
Bibliographic Data
| ID | 21596384 |
|---|---|
| Authors | Yujong Hwang (0000-0001-7323-6127, DePaul University), Soyean Kim (0009-0004-9710-9121, Kyung Hee University), Doh Shin (0000-0002-5439-4493, Zayed University) |
| Year | 2020 |
| Volume | 33 |
| Issue | 6 |
| Pages | 1555-1573 |
| Publication date | 2020-10-10 |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Information Technology and People (JOURNAL) |
| Journal identifiers | ISSN: 0959-3845 • E-ISSN: 1758-5813 |
| Publisher | Emerald (PUBLISHER) |
| DOI | 10.1108/itp-06-2019-0310 |
| OpenAlex | W3047946270 |
| Language | EN |
| Citations received | 2 |
| References cited | 73 |
Purpose Although Leader-Member Exchange (LMX) has been studied within the domain of organizational psychology, it has not received major attention from information systems literature and researchers. Drawing on LMX theory and the theory of reasoned interaction, this study investigates the roles of LMX, individual member's attitude toward system adoption, supervisor influence and goal commitment on mandatory system implementation. Specifically, our model investigates the moderating role of LMX and how it can be interpreted for an individual member's system adoption in an organization. Design/methodology/approach Partial least square (PLS) technique with the field survey of 148 participants was used for this analysis. Findings The empirical test results in the field setting show that attitude and supervisor influence positively affect goal commitment in the system implementation. Furthermore, LMX is a significant moderator between attitude and goal commitment within organizations, but this moderating effect is not valid in the relationship between supervisor influence and goal commitment since it is a more complex process influenced by variables other than supervisor influence. Originality/value The results showed that the model in this research has high explanatory and predictive power and is valuable in offering insights and guidance for implementers initiating technology-related changes within organizations
Knowledge management · Management · Moderation · Organizational commitment · Originality · Supervisor · Computer Science · Knowledge Management and Sharing · Psychology · Social Psychology · Team Dynamics and Performance · Technology Adoption and User Behaviour
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A Partial Least Squares Latent Variable Modeling Approach for Measuring Interaction Effects
Testing Moderating Effects in PLS Path Models
Understanding Information Technology Usage
A vertical dyad linkage approach to leadership within formal organizations
Meta-Analytic review of leader–member exchange theory
A meta-analysis of the technology acceptance model
Goal commitment and the goal-setting process
PLS-Sem
Mixed Methods Sampling
Influences on the quality of supervisor–subordinate relations
The Self-Regulation of Attitudes, Intentions, and Behavior
Creating Readiness for Organizational Change
Compliance, identification, and internalization three processes of attitude change
WITHDRAWN - Mixed Methods Sampling
The Norm of Reciprocity
| Citations per year | 0.67 |
|---|---|
| Citation span | 2023 - 2026 (4) |
| Highly cited | No |