Trustworthy and human-centric? The new governance of workplace AI technologies under the EU’s Artificial Intelligence Act

Bibliographic Data

ID21610875
AuthorsDidem Özkiziltan (0000-0003-3943-3826, WZB Berlin Social Science Center, corresponding author), Fernando Landini (0000-0001-7523-458X, University of Parma)
Year2025
Volume31
Issue4
Pages503-517
Publication date2025-11-01
Open AccessYes
TypeARTICLE
VenueTransfer European Review of Labour and Research (JOURNAL)
Journal identifiersISSN: 1024-2589 • E-ISSN: 1996-7284
PublisherSAGE Publications (PUBLISHER • US)
DOI10.1177/10242589251336193
OpenAlexW4411483531
LanguageEN
Citations received1
References cited17

The increasing use of AI technologies in the workplace raises significant concerns about their implications for workers’ rights and the future of work. The EU’s Artificial Intelligence Act aims to ensure that innovation is not at the expense of fundamental rights. While the Act seeks to promote human-centric and trustworthy AI applications, this article highlights several regulatory gaps that are likely to foster two key trends shaping the future of work in Europe: the increasing autonomy of AI tech companies over the design of workplace AI and the reinforcement of power imbalances in the workplace. These trends leave EU workplaces vulnerable to biased and intrusive AI, thereby hindering the fair integration of AI into the work of the future. This article critiques the Act’s shortcomings in regulating AI at work and advocates a dedicated EU directive to mitigate adverse impacts of AI in the workplace and reinforce human-centric AI principles for societal benefit

Autonomy · Business · Computer security · Corporate governance · Directive · Economics · European union · Human rights · Management · Political science · Public relations · Sociology · Trustworthiness · Computer Science · Digital Economy and Work Transformation · Engineering · Ethics and Social Impacts of AI · Law

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