The future of work

Understanding the differential impact of physical and digital workspaces on hybrid IT workers

Dados Bibliográficos

ID21620145
AutoresAnushree Karani (0000-0003-2590-9424, Manubhai Patel Dental College and Hospital), Anushree Karani Mehta (Shri Jairambhai Patel Institute of Business Management and Computer Applications MBA Department, , Gandhinagar), Heena Joshi (Shri Jairambhai Patel Institute of Business Management and Computer Applications MBA Department, , Gandhinagar)
Ano2025
Volume36
Fascículo5
Páginas1044-1066
Data de publicação2025-12-01
Peer ReviewedSim
Open AccessNão
TipoARTICLE
PeriódicoInternational Journal of Conflict Management (JOURNAL)
Identificadores do periódicoISSN: 1044-4068 • E-ISSN: 1758-8545
EditoraEmerald (PUBLISHER)
DOI10.1108/ijcma-03-2025-0095
OpenAlexW4413136051
IdiomaEN
Referências citadas73

Purpose This study aims to examine the impact of physical and digital experience on fluid workers’ socialization, job identity and intra-organizational collaboration. Further, this study examined the impact of socialization, job identity and intra-organizational collaboration on job, life and career satisfaction. Design/methodology/approach The study followed a quantitative approach and temporal panel data collection method. The hypotheses were tested using SmartPLS 4 and survey data collected from 326 hybrid IT workers. Findings The results showed that physical work experience had a higher impact on the fluid workers’ socialization, job identity and intra-organizational collaboration than digital work experience. In addition, the study revealed that job identity had a greater impact on job satisfaction, whereas socialization and intra-organizational collaboration had a stronger influence on life satisfaction. Originality/value The study provides novel insights into the differential impact of fluid workers’ physical and digital experience on job identity, intra-organizational collaboration and feelings of socialization. As these workers are hybrid workers who have both physical and digital experience thus their job identity, intra-organizational collaboration and socialization have also a differential impact on job, life and career satisfaction. The variables under study have not been exhaustively examined in past research, especially in the context of fluid workers

Business · Workspace · Applied Psychology · Computer Science · Cultural Industries and Urban Development · Digital Economy and Work Transformation · Engineering · Facilities and Workplace Management · Psychology · Artificial Intelligence · Mechanical Engineering