Workplace incivility and organizational citizenship behaviour

Citizenship · Incivility · Mediation · Moderated mediation · Moderation · Organizational citizenship behavior · Organizational commitment · Organizational identification · Political science · Politics · Social group · Social identity theory · Sociology · Structural equation modeling · Work engagement · Emotional Labor in Professions · Job Satisfaction and Organizational Behavior · Psychology · Social Psychology · Workplace Violence and Bullying

• Perceived service climate and in-role and extra-role service performance

  Open Access•Dongmei Jin, Xinyu Yao et al.•Current Psychology•2025

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• How and for whom abusive supervision influences organizational citizenship behavior

  Open Access•Cihangir Gümüştaş, Nilgün Karataş Gümüştaş•International Journal of Conflict…•2025

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• Work Engagement

  Open Access•Michael S Christian, ADELA S GARZA et al.•Personnel Psychology•2011

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• Convergence of Structural Equation Modeling and Multilevel Modeling

  Rex B Kline•The Sage Handbook of Innovation…•2014

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• Identification in Organizations

  Open Access•Blake E Ashforth, Stephen H Harrison et al.•Journal of Management•2008

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• Measurement models for linking latent variables and indicators

  Open Access•Larry J Williams, Ernest H O''Boyle et al.•Human Resource Management Review•2008

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• Emotional and Behavioral Responses to Workplace Incivility and the Impact of Hierarchical Status

  Open Access•Christine L Porath, Christine M Pearson•Journal of Applied Social…•2012

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• Consumer response to corporate irresponsible behavior

  Silvia Grappi, Simona Romani et al.•Journal of Business Research•2013

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• Job insecurity and job performance

  Hai‐jiang Wang, Hai-Jiang Wang et al.•Journal of Applied Psychology•2015

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• Measurement artifacts in the assessment of counterproductive work behavior and organizational citizenship behavior

  Paul E Spector, Jeremy A Bauer et al.•Journal of Applied Psychology•2010

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• Researching rudeness

  Lilia M Cortina, Dana Kabat‐Farr et al.•Journal of Occupational Health…•2017

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• Who strikes back? A daily investigation of when and why incivility begets incivility.

  Christopher C Rosen, Joel Koopman et al.•Journal of Applied Psychology•2016

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• Organizational Tenure and Job Performance

  Open Access•Thomas W H Ng, Daniel C Feldman•Journal of Management•2010

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• Organizational Identity and Organizational Identification

  Open Access•Hongwei He, Adalsteinn D Brown et al.•Group & Organization Management•2013

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• The Analysis of Mechanisms and Their Contingencies

  Open Access•Andrew F Hayes, Amanda Kay Montoya et al.•Australasian Marketing Journal•2017

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• The Influence of Culture, Community, and the Nested‐Self in the Stress Process

  Open Access•Stevan E Hobfoll•Applied Psychology•2001

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• The Measurement of Engagement and Burnout

  Open Access•Wilmar B Schaufeli, Marisa Salanova et al.•Journal of Happiness Studies•2002

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• Mediating processes in the relationships of abusive supervision with instigated incivility, CWBs, OCBs, and multidimensional work motivation

  Open Access•Sami Okan Onaran, Aslı Göncü‐Köse•Current Psychology•2023

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• Family incivility and work-engagement

  Open Access•Neena Gopalan, Murugan Pattusamy et al.•Current Psychology•2022

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• The Measurement of Work Engagement With a Short Questionnaire

  Open Access•Wilmar B Schaufeli, Arnold B Bakker et al.•Educational and Psychological…•2006

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• How rude! Emotional labor as a mediator between customer incivility and employee outcomes

  Michael T Sliter, Michael Sliter et al.•Journal of Occupational Health…•2010

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• Patterns and profiles of response to incivility in the workplace

  Lilia M Cortina, Vicki J Magley•Journal of Occupational Health…•2009

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• Incivility in the workplace

  Lilia M Cortina, Vicki J Magley et al.•Journal of Occupational Health…•2001

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• Addressing Moderated Mediation Hypotheses

  Kristopher J Preacher, Derek D Rucker et al.•Multivariate Behavioral Research•2007

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• “Incivility, social undermining, bullying…oh my!”

  Open Access•M Sandy Hershcovis•Journal of Organizational Behavior•2010

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• Building work engagement

  Open Access•Caroline Knight, Malcolm Patterson et al.•Journal of Organizational Behavior•2017

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• The Price of Art

  Open Access•Jens Beckert, Jörg Rössel•European Societies•2013

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• Linking workplace incivility to citizenship performance

  Open Access•Shannon G Taylor, Arthur G Bedeian et al.•Journal of Organizational Behavior•2011

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• A multi‐level investigation of psychological contract breach and organizational identification through the lens of perceived organizational membership

  Open Access•Olga Epitropaki•Journal of Organizational Behavior•2012

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• A meta-analytic comparison of self-reported and other-reported organizational citizenship behavior

  Open Access•Nichelle C Carpenter, Christopher M Berry et al.•Journal of Organizational Behavior•2013

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• Conservation of resources

  Stevan E Hobfoll•American Psychologist•1989

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• Alumni and their alma mater

  Open Access•Fred A Mael, Fred Mael et al.•Journal of Organizational Behavior•1992

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• Job Burnout

  Christina Maslach, Wilmar B Schaufeli et al.•Annual Review of Psychology•2001

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• Social Desirability Bias and the Validity of Indirect Questioning

  Robert J Fisher•Journal of Consumer Research•1993

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