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Organisational context and behavioural complexity affecting ambidextrous behaviours among SMEs

Bibliographic Data

ID21652276
AuthorsWai-Ching Poon (0000-0003-1258-3576, Sunway University), Wai Chuen Poon, Osman Mohamad (Multimedia University)
Year2020
Volume23
Issue3
Pages225-244
Publication date2020-04-02
Open AccessYes
TypeARTICLE
VenueInternational Journal of Organization Theory and Behavior (JOURNAL)
Journal identifiersISSN: 1093-4537 • E-ISSN: 1532-4273
PublisherEmerald (PUBLISHER)
DOI10.1108/ijotb-03-2019-0037
OpenAlexW3014650503
LanguageEN
Citations received2
References cited44

Purpose The purpose of this paper is to examine the antecedents of exploitative and explorative behaviours and to give valuable insight into the role of ambidextrous behaviours in developing creativity and innovativeness among owner-managers in SMEs. Design/methodology/approach A review of existing literature was carried out and drawing upon owner-managers, a survey using structured questionnaires was carried out with a total of 183 useful responses received. The proposed model was analysed using SmartPLS v2.3.7. Findings The empirical result suggests that behavioural complexity and organisational flexibility encourages exploitative and explorative behaviours, while ambidextrous behaviours encourage creativity and innovativeness. Rigidity, on the other hand, hinders the cultivation of ambidextrous behaviours. Originality/value The paper entails useful implication by demonstrating that flexibility enables owner-managers to reconcile competing demands and consequently, cultivate innovative outcomes. In this regard, business owner-managers must learn implicitly how to juggle these contradictory demands, suggesting an internal balancing mechanism independent of the organisational context and individual behavioural complexity. This paper suggests that cultivation of exploitative and explorative behaviours among owner-managers is useful in encouraging ambidextrous behaviours among SMEs

Business · Business administration · Business management · Creativity · Knowledge management · Management · Originality · Computer Science · Corporate Finance and Governance · Entrepreneurship Studies and Influences · Family Business Performance and Succession · Psychology · Social Psychology · Marketing

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Citations per year0.67
Citation span2023 - 2024 (2)
Highly citedNo

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