Exploring team collective voice
The case of software development teams in Vietnam
Bibliographic Data
| ID | 21652308 |
|---|---|
| Authors | An L Hoang (0000-0001-9975-2963, National Economics University), Thi Thuc Anh Phan (0000-0002-0768-2687, National Economics University), Anh T T Phan, Dam X Dong (National Economics University), Trang T H Tran (National Economics University), Chinh T Nguyen (National Economics University) |
| Year | 2023 |
| Volume | 26 |
| Issue | 1/2 |
| Pages | 78-97 |
| Publication date | 2023-05-23 |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | International Journal of Organization Theory and Behavior (JOURNAL) |
| Journal identifiers | ISSN: 1093-4537 • E-ISSN: 1532-4273 |
| Publisher | Emerald (PUBLISHER) |
| DOI | 10.1108/ijotb-02-2022-0036 |
| OpenAlex | W4317433957 |
| Language | EN |
| Citations received | 3 |
| References cited | 23 |
Purpose The team voice (TV) concept has been largely understudied, with different definitions and understandings among prior research creating confusion for readers and future researchers. This study proposes a unified definition and connotation of TV that captures TV's collective meaning and highlights TV's vital role in Eastern contexts. Design/methodology/approach This study applied the constructivist grounded theory (CGT) methodology to collect and analyze qualitative data from Vietnam software companies. A total of 32 software development managers and employees were interviewed regarding TV behavior of the managers and employees. Findings The findings emphasize that TV should not be understood as team members' average or aggregate voice. Rather, TV should be understood as the shared voice of team members toward higher management, other teams or individuals in the organization in an attempt to challenge/change the status quo [team collective voice (TCV)]. The findings also reveal the characteristics of TCV (purpose, voicing and consensus mechanisms), TCV's different types and important roles in the context of an Eastern country operating under weak institutions. Originality/value This exploratory study was able to clarify different connotations of employee voice at the team level, which helps raise awareness among scholars on the collective nature of TV and guides successive researchers away from inconsistent understandings of the term. The study also reveals certain institutional conditions that foster this type of voice and suggests the employee voice concept should not be examined independently from the concept's institutional context. The proposed typology contributes comprehensively to this conceptual work of TCV as the topology reveals the concept's multidimensionality and aids future research on measurement construction
Business · Exploratory research · Knowledge management · Originality · Political science · Public relations · Sociology · Status quo · Typology · Computer Science · Outsourcing and Supply Chain Management · Psychology · Social Psychology · Software Engineering Research · Software Engineering Techniques and Practices
Functional relations among constructs in the same content domain at different levels of analysis
Helping and Voice Extra-Role Behaviors
Reporting and Justifying the Number of Interview Participants in Organization and Workplace Research
Leadership Behavior and Employee Voice
Selecting a Grounded Theory Approach for Nursing Research
Are positive teams more proactive in performing voice behavior? Influence of core self-evaluations on collective voice
A practical example of using theoretical sampling throughout a grounded theory study
Employee voice and organizational performance
Patterning employee voice in multinational companies
Putting Typologies to Work
| Citations per year | 1.5 |
|---|---|
| Citation span | 2024 - 2025 (2) |
| Highly cited | No |