Sharing Is Caring? Conflict and Value Codestruction in the Case of Sharing Economy Accommodation
Bibliographic Data
| ID | 21652667 |
|---|---|
| Authors | Chrysostomos Apostolidis (0000-0002-9613-880X, Newcastle Business School, Northumbria University), Jane D Brown (0000-0002-5529-8727, Northumbria University), Jane Brown (Newcastle Business School, Northumbria University) |
| Year | 2022 |
| Volume | 46 |
| Issue | 5 |
| Pages | 1027-1055 |
| Publication date | 2022-06-01 |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Journal of Hospitality & Tourism Research (JOURNAL) |
| Journal identifiers | ISSN: 1096-3480 • E-ISSN: 1557-7554 |
| Publisher | SAGE Publications (PUBLISHER • US) |
| DOI | 10.1177/1096348020986853 |
| OpenAlex | W3120364248 |
| Language | EN |
| Citations received | 5 |
| References cited | 71 |
Using the context of sharing economy accommodation in London, the current research adopts a stakeholder causal scope approach, to explore conflictual relationships between guests, hosts, and locals and support the development of effective conflict management strategies. The means-end chain analysis method is combined with the critical incident technique to investigate the causes of conflict and its consequences on the value cocreated during stakeholder interactions. Our findings indicate that interest, relationship, values, information, and structural issues can cause conflict, leading to a loss of personal, financial, environmental, material, and social resources. Unless resolved successfully, this may result in further loss of resources and value codestruction. This can negatively influence the environmental, social, and economic sustainability of sharing economy accommodation. Effective conflict management strategies, such as development of consistent policies and effective communication channels, are required to enable value corecovery and cocreation, through the recovery of lost resources
Accommodation · Business · Economics · Political science · Public relations · Sharing economy · Stakeholder · Sustainability · Sustainable development · Consumer Retail Behavior Studies · Psychology · Service and Product Innovation · Sharing Economy and Platforms · Marketing
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Consumer perceived value
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Cooperation among prominent actors in a tourist destination
Social conflict in communities impacted by tourism
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Conservation of resources
An Overview of the Schwartz Theory of Basic Values
Social and Psychological Resources and Adaptation
Weighted kappa
Value Consensus and Importance
| Citations per year | 1.25 |
|---|---|
| Citation span | 2022 - 2026 (5) |
| Highly cited | No |